Patient Access & Registration Specialist

Hsnsudbury; Greater Sudbury; On-site; CAD 40,000 - 50,000; Full time

Job summary

Health Sciences North is seeking a Patient Registration Clerk to ensure accurate and efficient registration for all patients while performing essential clerical tasks to support department operations.

You will greet patients, verify health cards, maintain patient records, and manage both in-person and virtual appointments. The role requires strong data entry, MS Office skills, and a commitment to privacy and quality service.

Qualifications

• Grade 12 diploma or equivalent required.
• Medical Office Administration training preferred.
• WHSA4 steps training certificate required.

Responsibilities

• Register patients and perform clerical duties to support department operations.
• Validate health card numbers with the Ministry of Health.
• Ensure positive patient identification at registration.
• Update demographic and insurance information accurately.
• Prepare and apply patient armbands or capture required photos.
• Register in-person and virtual out-patient appointments.
• Print documents to support appointments or treatment.
• Code captures for medical, radiation and surgical oncology.
• Screen patients for ARI/ARO and notify infection control as required.
• Direct patients to appropriate areas within the centre.
• Maintain and update patient information systems.
• Participate in safety, health and privacy training.
• Support learner development and supervision where needed.
• Participate in hospital training and improvement initiatives.
• Perform other duties as required.

Skills

Medical terminology

Typing speed

Data entry

Teamwork

Microsoft Office

Patient information systems

Communication with patients

Interpersonal skills

Task prioritization

Privacy compliance

Education

Grade 12 Diploma or GED/ACE

Medical Office Administration certificate

WHSA4 Steps training certificate

Tools

Microsoft Office

Electronic medical records

Job description

Health Sciences North is seeking a Patient Registration Clerk to ensure accurate and efficient registration for all patients while performing essential clerical tasks to support department operations.

You will greet patients, verify health cards, maintain patient records, and manage both in-person and virtual appointments. The role requires strong data entry, MS Office skills, and a commitment to privacy and quality service.