Pastry Sous-Chef

Aramark Canada; Ottawa; On-site; CAD 62,000 - 78,000; Full time

Benefits offered by this job

Health benefits

Training & development

Employee recognition programs

Meal program

Workplace safety

Diversity & inclusion

Job summary

Aramark on Carleton University campus is seeking a Pastry Sous Chef to lead our pastry team in a high-volume dining environment. You will oversee pastry production, ensure quality and consistency, and mentor pastry cooks daily.

Join a supportive team that values culinary excellence, training, and a safe, inclusive workplace. The role requires strong pastry skills, leadership, and flexibility to work evenings and weekends on campus.

Qualifications

• Several years of experience in the culinary industry with focus on pastry arts, baking and desserts production.
• Formal culinary or pastry arts training is considered a strong asset.
• Red Seal Certification is considered an asset.
• Demonstrated passion for food, baking and exceptional guest experiences.
• Strong leadership and people management with coaching and supervision experience.
• Proven ability to work in a fast-paced environment while maintaining high standards of quality.
• Strong organizational, time management and multitasking skills.
• Thorough knowledge of food safety, sanitation and workplace health and safety standards.
• Attention to detail and commitment to product quality, presentation and consistency.
• Ability to communicate effectively with colleagues, customers and management.
• Flexibility to work evenings, weekends and holidays as required.

Responsibilities

• Oversee and actively participate in the preparation, production and presentation of pastries, desserts, baked goods, breads and specialty confectionery items.
• Provide high‑quality pastry products in a professional, efficient and consistent manner while maintaining recipes and presentation standards.
• Ensure all pastry and bakery items meet quality, freshness, appearance and portion control standards.
• Respond to customer inquiries regarding ingredients, product preparation, dietary restrictions and food allergies.
• Resolve customer concerns related to pastry and bakery products in a timely and courteous manner.
• Develop and motivate pastry team members by providing leadership, coaching, training, and ongoing support.
• Manage, schedule and assign work to pastry staff while maintaining accountability and fostering a positive team culture.
• Maintain a clean, safe and sanitary work environment and ensure compliance with food safety and workplace safety regulations.
• Plan, organize and execute daily pastry production to meet operational, catering and event requirements.
• Assist with inventory control, ordering, receiving and storage of pastry ingredients and supplies while minimizing waste.
• Participate in labour scheduling and support efficient use of staffing resources.
• Monitor pastry equipment, ensuring proper operation and maintenance.
• Assist with development of new desserts, seasonal offerings and specialty baked products.
• Ensure adherence to Aramark policies and standards.
• Lead the pastry operation in the absence of the Pastry Chef.

Skills

Pastry skills

Leadership

Food safety

Time management

Multitasking

Communication

Fast-paced environment

Attention to detail

Education

Culinary or pastry arts training

Job description

Job Description

Come join our passionate culinary team! You will have the opportunity to create a wide range of cultural cuisines, work with local partners, feature special dishes with your own flair, and impact our customers' dining experience.

Job Description

Come join our passionate culinary team! You will have the opportunity to create a wide range of cultural cuisines, work with local partners, feature special dishes with your own flair, and impact our customers' dining experience.

We are hiring a full-time Pastry Sous Chef to join our team at the Teraanga Commons Dining Hall on Carleton University campus. Reporting to the Pastry Chef and working with the management team on a daily basis, the Pastry Sous Chef oversees all activities of our Pastry Cooks and other kitchen personnel engaged in preparing and cooking pastries and baked goods, in addition to managing, training, and providing culinary vision and leadership in a high-volume environment.

What We Offer

• Health benefits (full-time employees)


• Training and development opportunities


• Employee recognition programs including service awards


• Meal program


• Strong focus on a safe and healthy work environment


• Diverse and inclusive workforce

About The Job

• Oversee and actively participate in the preparation, production, and presentation of pastries, desserts, baked goods, breads, and specialty confectionery items.


• Provide high-quality pastry products in a professional, efficient, and consistent manner while maintaining established recipes and presentation standards.


• Ensure all pastry and bakery items meet quality, freshness, appearance, and portion control standards.


• Respond to customer inquiries regarding ingredients, product preparation, dietary restrictions, and food allergies.


• Resolve customer concerns related to pastry and bakery products in a timely, professional, and courteous manner.


• Develop and motivate pastry team members by providing leadership, coaching, training, and ongoing support.


• Manage, schedule, and assign work to pastry staff while maintaining accountability and fostering a positive and engaging team culture.


• Responsible for maintaining a clean, safe, and sanitary work environment and ensuring compliance with all food safety, sanitation, and workplace safety regulations.


• Plan, organize, and execute daily pastry production to meet operational, catering, and special event requirements.


• Assist with inventory control, ordering, receiving, and storage of pastry ingredients and supplies while minimizing waste.


• Participate in labour scheduling and support the efficient use of staffing resources to meet business needs.


• Monitor and maintain pastry equipment, ensuring proper operation, cleanliness, and preventative maintenance.


• Assist with the development and implementation of new desserts, seasonal offerings, and specialty baked products.


• Ensure adherence to all Aramark policies, procedures, and operational standards.


• Lead the pastry operation in the absence of the Pastry Chef.

About You

• Several years of experience in the culinary industry, with a strong focus on pastry arts, baking, and dessert production.


• Formal culinary or pastry arts training is considered a strong asset.


• Red Seal Certification is considered an asset.


• Demonstrated passion for food, baking, and delivering exceptional guest experiences.


• Strong leadership and people management skills, with experience coaching, training, and supervising team members.


• Proven ability to work effectively in a fast-paced environment while maintaining high standards of quality and consistency.


• Strong organizational, time management, and multitasking skills.


• Thorough knowledge of food safety, sanitation, and workplace health and safety standards, including Food Safe, GHS, Health & Safety policies, and proper food-handling practices.


• Strong attention to detail, with a commitment to product quality, presentation, and consistency.


• Ability to communicate effectively and collaborate with colleagues, customers, and management.


• Flexibility to work a variety of shifts, including evenings, weekends, and holidays, as operationally required.

The selected candidate for this position will need to complete and successfully pass a Criminal Background Check.

About Aramark

At Aramark, we empower our people to create moments that matter through exceptional hospitality experiences. We serve more than a dozen industries with pride and passion, building community, connection and careers all across the world. You'll be surrounded by some of the most innovative minds in the industry and powered by our shared mission to pursue what matters. Here, you'll have the opportunity to do great things for our people, our planet, our partners and our communities. We believe a career should develop your talents, fuel your passions and enable your growth. Supported by committed leadership, you'll be empowered to try new things and find solutions to tough problems. No matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is to help you reach your full potential and pursue what matters.?