Parts Technician

Velocity Truck Group; Central Saanich; Presencial; CAD 38 000 - 53 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

Company-paid extended health, dental,

Vision, life, and disability benefits

Employer RRSP matching program

Training and career growth

Supportive team environment

Resumo da oferta

Velocity Truck Centres Canada is seeking a knowledgeable Parts Technician to join our team in Saanichton, BC. You will work with technicians, customers, and suppliers to ensure the right parts are available when needed, helping keep operations running smoothly and customers on the road.

We offer company-paid extended health, dental, vision, life, and disability benefits, RRSP matching, opportunities for training, development, and career growth, and a supportive team environment.

Qualificações

• Minimum 3 years of experience as a Parts Technician or similar role.
• Strong knowledge of truck, trailer, and equipment parts.
• Experience in a dealership, fleet, or repair environment.
• Proficiency with inventory management and dealership software systems.
• Excellent customer service and communication skills.

Responsabilidades

• Receive, inspect, and verify incoming parts and shipments.
• Source, quote, and supply truck and trailer parts.
• Support service technicians with parts identification and availability.
• Process customer orders, returns, exchanges, and warranty claims.
• Maintain accurate inventory through cycle counts and stock management.
• Coordinate parts transfers and deliveries as required.
• Provide prompt and professional customer service by phone, email, and in person.
• Ensure parts are properly stored, labeled, and organized.
• Keep customers and technicians informed on order status and availability.
• Maintain a clean, safe, and organized parts department.
• Support other departmental needs and special projects as assigned.

Conhecimentos

Inventory management

Customer service

Communication skills

Team player

Attention to detail

Valid Class 5 Driver's Licence

Lifting up to 50 lbs

Ferramentas

Dealership software systems

Descrição da oferta de emprego

Compensation:

Min. $33.00 (depending on the experience)

Join Our Team as a Parts Technician

Are you experienced in truck and trailer parts and enjoy working in a fast-paced environment? We're looking for a knowledgeable and customer-focused Parts Technician to join our team in Saanichton, BC.

In this role, you'll work closely with technicians, customers, and suppliers to ensure the right parts are available when needed, helping keep operations running smoothly and customers on the road.

What We Offer

• Company-paid extended health, dental, vision, life, and disability benefits
• Employer RRSP matching program
• Opportunities for training, development, and career growth
• A supportive team environment

Key Responsibilities

• Receive, inspect, and verify incoming parts and shipments
• Source, quote, and supply truck and trailer parts
• Support service technicians with parts identification and availability
• Process customer orders, returns, exchanges, and warranty claims
• Maintain accurate inventory through cycle counts and stock management
• Coordinate parts transfers and deliveries as required
• Provide prompt and professional customer service by phone, email, and in person
• Ensure parts are properly stored, labeled, and organized
• Keep customers and technicians informed on order status and availability
• Maintain a clean, safe, and organized parts department
• Support other departmental needs and special projects as assigned

Qualifications

• Minimum 3 years of experience in a Parts Technician or similar role
• Strong knowledge of truck, trailer, and equipment parts
• Experience working in a dealership, fleet, or repair environment
• Proficiency with inventory management and dealership software systems
• Excellent customer service and communication skills
• Strong attention to detail and organizational skills
• Ability to work independently and as part of a team
• Valid Class 5 Driver's Licence
• Ability to lift up to 50 lbs

Preferred Qualifications

• Experience interpreting parts catalogues, schematics, and technical diagrams

Physical Requirements

• Frequent lifting and carrying of parts
• Prolonged standing, bending, kneeling, and climbing as required

Who We Are:

Velocity Truck Centres Canada provides full-service support, including sales, maintenance, parts, collision repair, and financing. Representing top brands like Freightliner, Western Star, Thomas Built, Autocar, and Trailers, we are committed to Speed, Value, and Trust for our customers and employees. With 17 branches across Alberta and British Columbia and over 100 locations worldwide in Canada, the USA, Mexico, and Australia, we offer exciting career growth opportunities and are looking for dedicated professionals to join our team.

Velocity Truck Centres Canada is an equal opportunity employer.