Parts Support Representative Regina, Saskatchewan, Canada

Medisca Pharmaceuticals Inc.; Regina; On-site; CAD 30,000 - 60,000; Full time

Job summary

An established industry player is seeking a Parts Support Representative in Regina. This role involves placing customer orders and supporting various divisions, ensuring customer satisfaction through effective communication and technical support. The ideal candidate will thrive in a dynamic environment, leveraging their tech-savvy skills to navigate multiple web applications and provide accurate information to customers. With a comprehensive training program, this position offers the opportunity to grow and excel in a collaborative atmosphere. If you are looking to make a significant impact in a supportive team, this role is perfect for you.

Qualifications

• Ability to quickly adapt to multiple web applications and technical programs.
• Fluency in both French and English is an asset.

Responsibilities

• Provide pricing and inventory shipping times to customers.
• Assist customers by navigating multiple parts lookup programs.
• Deal with multiple vendors to provide customers with options.

Skills

Tech Savvy

Fluency in French

Fluency in English

Tools

Web Applications

Technical Programs

Job description

Brandt is currently seeking a Parts Support Representative in Regina. This position will support either our Agriculture and Construction & Forestry divisions or our Transportation division.

This position is responsible for placing customer orders throughout our network of locations spanning from coast to coast. Brandt has a rigorous and comprehensive training program to educate on products, terminology, and techniques necessary to succeed in this position. The ideal candidate will be tech savvy and have the ability to quickly adapt to multiple web applications and technical programs and resources. Fluency in both French and English is an asset.

Duties & Responsibilities

1. Provide pricing and inventory shipping times to customers
2. Assist customers by navigating multiple parts lookup programs
3. Provide assistance for other Brandt field staff members
4. Deal with multiple vendors to provide the customers with various options
5. Continuous training to maintain the highest level of service
6. Assist other departments to achieve a harmonious working environment
7. Various other duties as assigned