Parts Specialist – Customer Service & Inventory

Brandt Group of Companies; Kamloops; On-site; CAD 42,000 - 56,000; Full time

Benefits offered by this job

Health insurance

Dental coverage

RRSP matching

Pension plan

Job summary

Brandt Tractor Ltd is seeking a Parts Person for our Surrey Construction and Forestry location. You will assist customers in locating parts, provide pricing, and complete online orders for internal and external customers. The role requires strong customer service, parts/warehousing knowledge, and readiness to support service teams.

We offer competitive pay, comprehensive benefits and opportunities for advancement within a growing company that values initiative and teamwork.

Qualifications

• Strong customer service skills in person and over the phone.
• Ability to lift up to 50 lbs.
• Flexible schedule including shifts, weekends, and holidays based on operations.
• Foundation of parts and/or warehousing knowledge.
• Previous experience in the parts industry is an asset.
• Journeyperson Parts Certification is an asset.

Responsibilities

• Respond to internal and external customer needs promptly, delivering accurate solutions.
• Prepare detailed quotes and process orders to ensure customer satisfaction.
• Manage unloading, receiving, and storage of parts and materials to maintain inventory.
• Document and report shipping, receiving, inventory and stock information thoroughly.
• Manage inventory accuracy through inventory and bin adjustments.
• Place inventory stock orders to ensure optimal stock levels.
• Locate and ship parts to customers and branches as requested.
• Provide support to the Service Department with pricing and availability of parts to complete work orders.
• Operate parts and warehousing equipment.
• Utilize computer systems to support operations.
• Attend required training.
• Other duties as assigned.

Skills

Customer service

Parts knowledge

Warehousing knowledge

Adaptability

Job description

Brandt Tractor Ltd is seeking a Parts Person for our Surrey Construction and Forestry location. You will assist customers in locating parts, provide pricing, and complete online orders for internal and external customers. The role requires strong customer service, parts/warehousing knowledge, and readiness to support service teams.

We offer competitive pay, comprehensive benefits and opportunities for advancement within a growing company that values initiative and teamwork.