Parts/Service Advisor

Steves Livestock Transportation Blumenort Ltd; Brandon; On-site; CAD 42,000 - 56,000; Full time

Benefits offered by this job

Health and dental benefits

Retirement savings plan (company match

Opportunities for advancement

Job summary

Steve’s Livestock Transport in Brandon, MB is seeking a Part/Service Advisor for the Brandon location on the Evening Shift (Sunday – Thursday, 3:30 PM to Midnight). The role focuses on initiating service and repairs, managing inventory, and delivering exceptional customer service to internal and external customers.

You will handle parts distribution, warranty coordination, and work order management while collaborating with dispatch to minimize downtime.

Qualifications

• 2+ years of parts or service-writing experience (trucking background preferred).
• Strong customer service, computer, and organizational skills.
• Proficient with Microsoft Excel and internet applications.
• Professional and detail-oriented.

Responsibilities

• Initiate and schedule service/repairs, manage maintenance requests, verify warranties, develop estimates, create/assign repair orders, and coordinate with dispatch to minimize downtime.
• Track and distribute parts, process emergency and special orders, maintain accurate inventory records, and assist with year-end counts.
• Verify warranty coverage, process returns, complete required paperwork, and track invoices for reimbursement.
• Create, assign, and monitor work orders; document progress, ensure accuracy in billing/coding, and close orders promptly.
• Provide regular updates to management, resolve discrepancies, and maintain positive, professional communication with staff and customers.
• Support the parts department and complete additional tasks as assigned.

Skills

Customer service

Organizational skills

Communication

Truck knowledge

Tools

Microsoft Excel

Job description

BVT Truck & Trailer Repair, a division of Steve’s Livestock Transport,is a diverse mechanic shop specializing in repairs and maintenance for all types of trucks and trailers as well as custom aluminum fabrication. We have grown into three locations to serve our customers in Blumenort, Brandon, MB as well as Red Deer, AB.

We are looking for a Part/Service Advisor to join our team in Brandon, MB on the Evening Shift Sunday – Thursday 3:30-Midnight.

As a Parts/Service Advisor, you will play a key role in ensuring efficient operations in our service department. You will be responsible for initiating service and repairs, managing inventory, and providing exceptional customer service to both internal and external customers.

Key Responsibilities

• Service & Repair: Initiate and schedule service/repairs, manage maintenance requests, verify warranties, develop estimates, create/assign repair orders, and coordinate with dispatch to minimize downtime.
• Parts & Inventory: Track and distribute parts, process emergency and special orders, maintain accurate inventory records, and assist with year-end counts.
• Warranty: Verify warranty coverage, process returns, complete required paperwork, and track invoices for reimbursement.
• Work Orders: Create, assign, and monitor work orders; document progress, ensure accuracy in billing/coding, and close orders promptly.
• Reporting & Communication: Provide regular updates to management, resolve discrepancies, and maintain positive, professional communication with staff and customers.
• Other Duties: Support the parts department and complete additional tasks as assigned.

Skills & Experience

• 2+ years of parts or service-writing experience (trucking background preferred)
• Strong customer service, computer, and organizational skills
• Proficient with Microsoft Excel and internet applications
• Professional and detail-oriented

OUR OFFER

• Competitive wages
• Full benefits package including health and dental
• Retirement Savings Plan with company-matched contributions
• Opportunities for advancement

As a community leader and an industry leading employer, Steve's Livestock Transport is committed to establishing an inclusive workplace that values and promotes diversity. Consistent with our values, we create a supportive work environment that encourages everyone to reach their fullest potential.