Parts Sales & Service Representative

Sandvik; Greater Sudbury; On-site; CAD 65,000 - 85,000; Full time

Job summary

A leading mining equipment company is hiring a Parts & Service Sales Representative in Lively, ON. The role involves developing aftermarket sales opportunities and maintaining customer relationships. Ideal candidates will have a technical degree, extensive experience in the mining industry, and bilingual communication skills. A competitive compensation package is offered, along with ongoing development opportunities.

Benefits

Comprehensive compensation package

Pension plan with matching

Health, dental, life and disability benefits

Ongoing development and training

Qualifications

• Minimum four years of technical knowledge in the heavy equipment or mining industry.
• Proven sales experience is preferable.
• Ability to travel locally and domestically up to 50% of the time.

Responsibilities

• Develop sales opportunities for Sandvik Mining product lines.
• Perform gap analysis to identify sales opportunities.
• Liaise with customers to resolve aftermarket issues.

Skills

Technical knowledge in heavy equipment/mining industry

Sales experience

Bilingual (French and English)

Excellent communication skills

Strong analytical/data analysis skills

Strong customer service focus

Proactive initiative

Education

Technical Degree or two-year College Diploma

Tools

CRM software

Job description

Overview

Sandvik Mining is seeking a Parts & Service Sales Representative (PSSR) in Lively, ON. The position focuses on identifying and supporting aftermarket sales opportunities within a defined customer base and taking responsibility for sales development where business opportunities exist.

What You Will Be Doing

• Develop sales opportunities for all Sandvik Mining product lines, with a focus on aftermarket products and support.
• Perform gap analysis on existing fleet to identify sales opportunities, maintain fleet and conduct quarterly audits.
• Participate as a key member in an account or sales team.
• Assess customers’ total potential with Sandvik Mining products by performing opportunity analysis by customer and site.
• Liaise with the customer on aftermarket issues to ensure all issues are resolved in a timely manner.
• Responsible to achieve agreed targets.
• Customer development, focusing on productivity and reliability in combination with company values.
• Stay current with industry developments, competitive offerings and issues affecting sales and customers.
• Other duties as assigned.

Environmental Health and Safety

• We are ethical and compliant, dedicated to health, safety, and sustainability. We put health and safety first.

What You Will Bring Along

• Technical Degree (or two-year College Diploma).
• Four (4) or more years of technical knowledge in heavy equipment/mining industry; sales experience is preferable.
• Ability to work in both French and English.
• Excellent written and verbal communication skills.
• Previous knowledge or experience with Sandvik products is considered an asset.
• Strong analytical/data analysis skills.
• Computer literacy; CRM software experience would be an asset.
• Strong customer service focus.
• Proactive with demonstrated initiative.
• Valid driver’s license with a safe driving record.
• Ability and willingness to travel locally and domestically up to 50% of the time.

In Return for Your Passion and Drive

• The opportunity to make an impact on our business performance.
• The opportunity to be part of an ambitious team in an industry-leading business.
• The opportunity to reach your full potential.
• Ongoing development and training.
• An excellent comprehensive compensation package including a pension plan with matching, and competitive health, dental, life and disability benefits.

Our Culture

Our core values are the soul of the company. We are an open-minded culture that encourages employees to share ideas and work innovatively. We embrace diversity and inclusion and inspire everyone to bring their authentic selves to work every day. We take pride in our agile, customer-focused decision making. We empower our employees, providing strong performance management and opportunities to grow your career.

How To Apply

All qualified persons are encouraged to apply at www.sandvik.com/careers to the Parts & Service Sales Representative position, requisition #R0082270; Canadians and permanent residents of Canada will be given priority. Only those considered for an interview will be contacted. We are an equal opportunity employer and welcome applications from equity-seeking groups including women, racialized persons, Indigenous persons, persons with disabilities, and people of all sexual orientations or gender identities/expressions. We are committed to an inclusive and barrier-free recruitment process; accommodation requests can be made at any stage. Please contact [e-mail] for more information.

About

Location: Lively, ON