PARTS PROCUREMENT ADVISOR

Birchwood Automotive Group; Rural Municipality of Headingley; On-site; CAD 55,000 - 75,000; Full time

Benefits offered by this job

Competitive pay and bonuses

Full benefits package

RSP matching up to $5,000

Referral bonus program

Career development opportunities

Wellness program

Corporate discounts and group savings

Job summary

Birchwood Collision Headingley is seeking a Parts Procurement Advisor to support daily Collision Centre operations and improve customer satisfaction. You will manage the MPI claims process from start to finish and provide customers with timely status updates, helping the team handle parts efficiently.

The role requires attention to detail, strong time management, and the ability to thrive in a collaborative environment, with access to Birchwood's broad resources and growth opportunities.

Qualifications

• Automotive parts shipping/receiving experience is an asset.
• MPI claims experience is preferred.
• Strong customer-service orientation and relationship skills.
• Excellent time management, attention to detail and organization.

Responsibilities

• Support daily Collision Centre operations to boost customer satisfaction and efficiency.
• Handle MPI claims process from start to finish and update customers on status.
• Collaborate with team to ensure smooth parts handling and process flow.

Skills

Parts shipping/receiving

MPI claims experience

Customer relationship

Attention to detail

Time management

Organizational skills

Driver's license

Job description

Parts Procurement Advisor

Reporting Relationship: This position reports directly to the Centralized Services Manager.

Job Summary

The Parts Procurement Advisor plays an integral role in supporting the daily operations of the Collision Centre to improve customer satisfaction and department efficiency. The Parts Procurement Advisor will be responsible for handling the MPI claims process from beginning to end and provide customers with timely updates on the status of their claim. This role provides an excellent opportunity to learn and understand the Collision process and handling parts.

Qualifications

• Automotive Parts Shipping/Receiving experience is considered an asset
• Previous MPI claims experience is preferred
• Relationship expert with a demonstrated commitment to customer satisfaction
• High attention to detail with proven time management and organizational skills
• Ability to thrive in a collaborative environment
• Valid driver’s license, and transportation to work required

What Birchwood Can Offer You

• Competitive compensation – in addition to salary, many roles have bonus and commission incentives that reward you for success
• Full benefits package including vacation time, company-paid extended health, dental/vision coverage, and employee assistance – with flex plan options
• RSP Matching program – Birchwood will match up to $5,000 of your regular earnings after 1 year of employment
• Employee referral bonus program – refer your friends to Birchwood and receive a referral bonus
• Career development opportunities & internal promotions
• Learning & development opportunities
• Wellness program
• Corporate discounts & group savings plan
• Volunteer program – Dollars for Doing
• Company events – Birchwood Bucks, Circle of Excellence, holiday parties

Birchwood is Manitoba’s largest automotive retailer. Our 24 franchises are in addition to three state-of-the-art collision repair centres and four Birchwood Credit Solutions locations. We offer sales, services, and parts to meet our customers’ automotive needs. We’re a recognized leader in the retail automotive industry, not only for our diverse workforce reflecting our community, but also for our unparalleled commitment to team members, customers, partners, and neighbourhoods. At Birchwood, our days begin and end with gratitude, personal leadership, trust, respect, continuous improvement, and generosity.

Birchwood is committed to creating a diverse workplace and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Reasonable accommodation is available to applicants with disabilities upon request. Please email your request to: [e-mail]

Birchwood Collision Headingley

Department

Parts

Employment Type

Full Time