Parts Counterperson

Jeep Chrysler Dodge of Ontario; Ontario; On-site; CAD 40,000 - 60,000; Full time

Job summary

An established industry player in the automotive sector is seeking a Parts Counterperson to join their dynamic team. This role involves providing expert assistance with automotive parts and accessories, ensuring customer satisfaction through excellent service. The ideal candidate will have 2-5 years of dealership experience, showcasing strong organizational and communication skills. You will thrive in a performance-driven environment, handling inventory and customer inquiries with ease. Join this forward-thinking company and contribute to a collaborative atmosphere that values customer relationships and professional growth.

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

401K

Wellness Program

Company-Paid Vacations

Holidays

Community Involvement

Qualifications

• 2-5 years of experience in automotive parts, preferably in a dealership.
• Excellent customer service and telephone skills are essential.

Responsibilities

• Completing sales by processing payments and issuing receipts.
• Maintaining inventory by verifying supplies and placing orders.
• Handling customer orders and clarifying requests.

Skills

Customer Service

Organizational Skills

Communication Skills

Inventory Control

ADP Software

Bilingual (Spanish)

Tools

ADP Software

Job description

Join to apply for the Parts Counterperson role at Jeep Chrysler Dodge of Ontario.

The Parts Counterperson is responsible for providing knowledgeable assistance about automotive parts and accessories, accurately answering customer inquiries in person or over the phone. They locate parts within inventory or through external sources such as the internet, vendors, or other dealerships, and coordinate delivery and installation.

The ideal candidate has 2-5 years of experience in automotive parts, preferably in a dealership setting. They should possess a pleasant personality, strong customer service and organizational skills, proficient phone and computer skills, and excellent communication and interpersonal abilities. Experience with ADP software and fluency in Spanish are advantageous.

We offer competitive pay along with benefits including Health, Dental, Vision, Life, 401K, Wellness Program, community involvement, and company-paid vacations and holidays.

Responsibilities include:

1. Completing sales by entering transactions into the system, processing payments, and issuing receipts.
2. Handling customer orders, clarifying requests, identifying parts, and suggesting alternatives.
3. Maintaining inventory by verifying supplies and placing orders when needed.
4. Stocking items, organizing shelves, and updating inventory records.
5. Processing returns and managing damaged items.
6. Ensuring safety and security standards are followed.
7. Staying informed about new products through educational opportunities.
8. Taking ownership of tasks and seeking opportunities to add value.
9. Performing additional duties as assigned.

Minimum requirements:

• 2-5 years of experience as a parts counter person, dealership experience preferred.
• Excellent customer service and telephone skills.
• Inventory control experience.
• Desire to work in a performance-based environment.
• Professional appearance and work ethic.
• Self-motivated and proactive.
• Ability to work well in a process-driven environment.
• Ability to build relationships with vendors and customers.
• ADP experience and bilingual (Spanish) skills are pluses.

Additional Information:

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Sales and Business Development
• Industry: Automotive