Parts Counterperson

The Bayview Group; Moncton; On-site; CAD 40,000 - 60,000; Full time

Job summary

An established industry player is seeking a motivated Parts Counterperson to join their dynamic team in Moncton. This role involves engaging with customers to recommend and sell heavy truck parts and accessories, ensuring a high-quality service experience. The ideal candidate will have a strong background in the automotive industry, excellent communication skills, and a commitment to customer satisfaction. With a comprehensive training program and a competitive benefits package, this opportunity offers a chance to grow within a supportive environment. If you are a self-starter with a passion for sales and customer service, this position is perfect for you.

Benefits

Health & Dental

Paid Time Off

RRSP Match

Safety Boot Reimbursement

Paid training

Wellness Reimbursement

Competitive Pay Rates

Qualifications

• Experience in the Medium/Heavy Duty truck or automotive industry is essential.
• Strong product and technical knowledge required.

Responsibilities

• Evaluate and recommend parts based on customer needs.
• Handle sales calls and assist customers post-sale.
• Maintain a clean and safe work environment.

Skills

Sales Skills

Customer Service

Problem-Solving

Communication Skills

Teamwork

Education

High School Diploma

Technical Knowledge in Automotive

Job description

Parts Counterperson - Moncton

If you're looking for a change and have the ability to work in a dynamic fast-paced environment, we would like to hear from you. Here, you're able to contribute to our goal of providing an extraordinary experience to all of our clients. At Bayview, we set each member up for success by providing comprehensive, highly specialized training for each position within our organization, complete with on-the-job training and ongoing personal development. We offer above industry wages for the right candidate depending on level of experience.

Bayview Trucks & Equipment Ltd. is a Full Service, Parts and Sales dealer for Kenworth Trucks and KUBOTA farm and construction equipment, with 5 locations in New Brunswick (Saint John, Fredericton, Moncton, Woodstock & Bathurst) and two in Nova Scotia, New Glasgow and Dartmouth.

We Offer a Comprehensive Benefits Package Including

• Health & Dental
• Paid Time Off
• RRSP Match
• Safety Boot Reimbursement
• Paid training
• Wellness Reimbursement
• Competitive Pay Rates

Reporting to the Parts Manager, the Parts Counterperson is responsible for the sale of all makes of Heavy Truck parts and accessories to existing and prospective customers.

Key Responsibilities Include

• Evaluate and recommend parts required based on customer information
• Answer and make sales calls as needed
• Receive and ship incoming/outgoing freight
• Look up and locate parts in inventory or order parts from suppliers as per policies
• Generate quotes and complete orders as per customer requests
• Negotiate key sales issues and handle objections as required
• Assist customers post-sale with warranty
• Explain warranty coverage to customers (as applicable)
• Assist with inter-branch transfers
• Assist other staff in the department as needed
• Follow all policies and procedures as outlined by management
• Maintain a professional appearance and a safe, clean work environment

Qualifications that a candidate MUST possess in order to gain consideration for this position:

• Previous experience in the Medium / Heavy Duty truck, automotive industry
• High degree of product and technical knowledge
• A team player with a strong sense of commitment to the customer
• Physical ability to lift a maximum of 50 lbs
• Self-starter and motivated to sell
• Good written and verbal communication skills
• Ability to handle competing priorities and meet deadlines
• Available to work alternating Saturday mornings
• Superior problem-solving skills to achieve win-win solutions
• Must provide clean Criminal Background Check, Clean Driver Abstract

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.