Parts Counterperson

Bayview Trucks - Moncton; Moncton; On-site; CAD 40,000 - 70,000; Full time

Job summary

An established industry player is seeking a motivated Parts Counterperson to join their dynamic team. This role involves providing exceptional customer service and technical expertise in the sale of Heavy Truck parts. The ideal candidate will thrive in a fast-paced environment and be committed to delivering a superior experience to clients. With comprehensive training and a competitive benefits package, this position offers a great opportunity for personal and professional growth. If you are a self-starter with strong problem-solving skills and a passion for the automotive industry, this could be the perfect fit for you.

Benefits

Health & Dental Insurance

RRSP Match

Safety Boot Reimbursement

Employee Assistance Program (EAP)

Paid Training

Wellness Reimbursement

Competitive Hourly Rates

Qualifications

• Experience in the Medium / Heavy Duty truck or automotive industry is essential.
• Strong product and technical knowledge is required.

Responsibilities

• Evaluate and recommend parts based on customer needs.
• Assist customers post-sale and explain warranty coverage.
• Maintain a professional appearance and safe work environment.

Skills

Customer Service Skills

Sales Skills

Problem-Solving Skills

Communication Skills

Technical Knowledge of Truck Parts

Teamwork

Education

High School Diploma

Job description

Parts Counterperson - Moncton

If you're looking for a change and have the ability to work in a dynamic fast-paced environment, we would like to hear from you. Here, you're able to contribute to our goal of providing an extraordinary experience to all of our clients. At Bayview, we set each member up for success by providing comprehensive, highly specialized training for each position within our organization, complete with on-the-job training and ongoing personal development. We offer above industry wages for the right candidate depending on level of experience.

Bayview Trucks & Equipment Ltd. is a Full Service, Parts and Sales dealer for Kenworth Trucks and KUBOTA farm and construction equipment, with 5 locations in New Brunswick (Saint John, Fredericton, Moncton, Woodstock & Bathurst) and two in Nova Scotia, New Glasgow and Dartmouth.

We offer a comprehensive benefits package including:

• Health & dental
• RRSP Match
• Safety Boot Reimbursement
• Employee Assistance Program (EAP)
• Paid training
• Wellness Reimbursement
• Competitive hourly rates

Reporting to the Parts Manager, the Parts Counterperson is responsible for the sale of all makes of Heavy Truck parts and accessories to existing and prospective customers.

Key Responsibilities include:

• Evaluate and recommend parts required based on customer information
• Answer and make sales calls as needed
• Receive and ship incoming/outgoing freight
• Look up and locate parts in inventory or order parts from suppliers as per policies
• Generate quotes and complete orders as per customer requests
• Negotiate key sales issues and handle objections as required
• Assist customers post-sale with warranty
• Explain warranty coverage to customers (as applicable)
• Assist with inter-branch transfers
• Assist other staff in the department as needed
• Follow all policies and procedures as outlined by management
• Maintain a professional appearance and a safe, clean work environment

Qualifications that a candidate MUST possess in order to gain consideration for this position:

• Previous experience in the Medium / Heavy Duty truck, automotive industry
• High degree of product and technical knowledge
• A team player with a strong sense of commitment to the customer
• Physical ability to lift a maximum of 50 lbs
• Self-starter and motivated to sell
• Good written and verbal communication skills
• Ability to handle competing priorities and meet deadlines
• Available to work alternating Saturday mornings
• Superior problem-solving skills to achieve win-win solutions
• Must provide clean Criminal Background Check and Clean Driver Abstract

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.