Parts Consultant

Myers Kanata VW; Ottawa; On-site; CAD 42,000 - 64,000; Full time

Benefits offered by this job

Bonus incentive plans (where available

Paid leaves

Commission package (where applicable)

Good work/life balance

Health & well-being initiatives

On-going training

Job summary

Myers Automotive Group in Ottawa is hiring for a front-line automotive support role focused on customer service and parts coordination. You will assist customers across retail, wholesale, and online requests and help technicians source the correct parts for repairs.

The role emphasizes a positive approach, adaptability to a fast-paced setting, and strong organizational skills to manage competing tasks and deadlines. Compensation includes a total rewards package with incentives and benefits.

Qualifications

• Customer service experience and a positive approach to facilitating outstanding customer experience.
• The ability to work in a dynamic environment.
• The ability to provide the best customer service in the highly competitive automotive field.
• Organization and prioritization skills.

Responsibilities

• Assist retail, wholesale, and online customer requests.
• Assist Technicians in attaining proper parts for repairs.

Skills

Customer service

Organizational skills

Prioritization

Adaptability

Positive attitude

Job description

Myers Automotive Group is all about community. In Ottawa and Eastern Ontario, the people on our team are your friends and neighbours. Our kids go to school together, play sports together, and succeed together. We sit on parents’ councils, volunteer alongside you, and work to make good things happen. We sponsor local teams and charitable events because we are part of the communities we serve.

We stand behind a solid reputation built the “hard way”: by earning trust one relationship at a time, generation after generation. From our founder to Hank Mews in 1975, and then to his sons Harry and Rob in 2003, each leader of Myers Automotive Group has shown an unwavering commitment to the communities we call home. That dedication has fueled our growth into a family-owned automotive group with 18 dealerships and 3 CARSTAR collision centres, employing over 1,100 team members across Eastern Ontario.

As we proudly expand into Kingston, our values remain the same—local roots, meaningful relationships, and a long-term commitment to the people we serve.

Come join our team.

What will you do:

• Assist retail,wholesale, and online customer requests.
• Assist Technicians inattaining proper parts for repairs.

For this role, come equipped with:

• Customer serviceexperience and a positive approach to facilitating outstanding customerexperience.
• The ability to work in adynamic environment.
• The ability to providethe best customer service in the highly competitive automotive field.
• Organization andprioritization skills.

Please note: In addition to the base salary, Myers proudly offers its employees a comprehensive and competitive total rewards package that features:

• Bonus incentive plans (where applicable)
• Paid leaves
• Commission package (where applicable),
• Good work/life balance
• Robust health & well-being initiatives
• On-going training.

Don't check off every single bullet point? At Myers, we prioritize the right fit for our organization over a strict checklist of criteria. We encourage applications from individuals whose backgrounds may not perfectly align.

Compensation: Our compensation is an approximate range and reflects many factors including sales and customer satisfaction. Job offer amounts may vary from the amounts listed based upon geographic location, dealership brand, candidate experience and expertise as it relates to the position, and other relevant factors.