Parts Consultant

Capital Auto Mall; Canada; On-site; CAD 45,000 - 65,000; Full time

Benefits offered by this job

Financial Stability

True Work/Life Balance

Health & Wellness

Incredible Perks

Investment in Your Future

Career Velocity

Family First

Job summary

Capital Automotive Group in Canada is seeking a Parts Consultant who specializes in automotive parts and accessories. You will ensure parts are ordered accurately, interact with customers, and support the shop to keep vehicles on schedule.

The role requires at least 2 years in an OEM parts department, strong communication, and comfort with CDK or Tekion. You will manage vendor relationships, assist with inventory, and help shipping and receiving to maintain a well-stocked, efficient parts

Qualifications

• Minimum 2 years experience in an OEM parts department, preference for Stellantis.
• Clear communication with internal/external customers.
• Ability to read and comprehend instructions and information.
• Self-motivated problem solver in a fast-paced environment.

Responsibilities

• Provide excellent customer service and ensure internal/external customer needs are met.
• Accurately identify and order parts for vehicle repairs with meticulous attention to detail.
• Cultivate and maintain strong vendor relationships for timely parts deliveries.
• Utilize phone, online platforms and computer systems to place orders efficiently.
• Inspect parts for quality and accuracy, ensuring standards are met.
• Ensure timely distribution of parts in alignment with standards.
• Monitor and manage inventory, create purchase orders and handle invoices.
• Keep parts department organized, clean, and well-stocked.
• Support shipping and receiving as needed.

Skills

Excellent communication skills

2 years OEM parts department exp

Self-motivated problem solver

Enjoy fast-paced team environment

Read and comprehend instructions

Lift 50 lbs when required

Hold a valid driver’s license

CDK/Tekion experience asset

Tools

CDK

Tekion

Job description

Company:

2724772 Alberta Ltd./DBA Derrick Chrysler Dodge Jeep Ram Fiat

Are you an expert in automotive parts and accessories? Do you love working with people and have a passion for the automotive industry? If so,Derrick Chrysler Dodge Jeep RAM FIATwants you on our team!

As an integral member of the Capital Team, the Parts Consultant plays a key role in ensuring that vehicles are completed on time and with the right parts, every time. If you're hardworking, detail-oriented, and thrive in a fast-paced environment, this is the perfect opportunity for you.

What's In It for You (The Capital Advantage)

We're one of Canada's Best Managed Companies for a reason!

• Financial Stability: Competitive pay plans that are reviewed regularly.
• True Work/Life Balance: Paid flex time and predictable scheduling so you can actually enjoy your time off.
• Health & Wellness: Comprehensive medical and dental benefits, Short-Term and Long-Term disability, a Health Spending Account, plus an Employee Family Assistance Program.
• Incredible Perks: Employee discounts on vehicle purchases, parts, and servicing, corporate cell phone plan rates, years of service recognition gifts, and more!
• Investment in Your Future: Optional RRSP deductions - because long-term matters, too.
• Career Velocity: We prioritize promoting from within. You'll get ongoing training and opportunities to grow your career across our Western Canadian network.
• Family First: A maternity leave top-up program and paid bereavement time so you can prioritize what matters most.

Your Roadmap to Success:

• Provide excellent customer service to ensure internal and external customer needs are met while providing a memorable customer experience.
• Accurately identify and order parts for vehicle repairs, ensuring meticulous attention to detail.
• Cultivate and maintain strong relationships with vendors to secure timely and accurate parts deliveries.
• Utilize various channels, including phone, online platforms, and other computer program(s) to place orders efficiently.
• Inspect received parts for quality and accuracy, guaranteeing they meet our standards.
• Ensure timely distribution of parts in alignment with the identified standards.
• Monitor and manage inventory, create purchase orders, and handle invoices with precision.
• Keep our parts department and shop organized, clean, and well-stocked.
• Support shipping and receiving as needed.

Qualifications that Hit the Gas:

• Minimum 2 years experience working in a OEM parts department - preference for those who have experience with Stellantis.
• Excellent communication skills with an ability to quickly build rapport with diverse internal and external customers.
• Ability to read and comprehend instructions and information.
• Self-motivated problem solver.
• Enjoy a fast-paced, team environment.
• Proficient in using technology - specific experience with CDK and Tekion is an asset.
• Ability to lift and move parts up to 50lbs when required.
• Hold a valid driver's license with an acceptable driving record.

At Capital Automotive Group, our vision is to be the most respected auto group in North America. In keeping with our mission, we strive to move customers' lives forward with the best in automotive solutions, service and people. Through demonstrating our core values of respect, transparency, care, excellence, and innovation, we stand out from the rest and create a growth-driven organization.

Capital Automotive Group, founded in 1974, has expanded and continues to grow significantly. Our team consists of service technicians, product specialists and support staff from each location.

Capital Automotive Group believes in providing an inclusive workplace where all individuals have the opportunity to succeed. We are committed to doing so by providing accessible employment practices. Requests for accommodation due to a disability can be made at any stage of the recruitment process.