Parts Associate

Cochrane Toyota; Town of Cochrane; Sur place; CAD 45 000 - 65 000; Plein temps

Avantages offerts par ce poste

Competitive compensation based on exp

Comprehensive health and dental

RRSP matching

Paid vacation and time off

Toyota training and development

Advancement opportunities

Supportive team-oriented workplace

Representing a respected brand

Résumé du poste

Cochrane Toyota in Cochrane, Alberta is seeking a Parts Counter Person to join our busy Parts Department. You will identify, source, and supply the right parts for service technicians and customers, ensuring accuracy and speed in a fast-paced dealership environment.

The ideal candidate has 3+ years of automotive parts experience, knowledge of Toyota/Lexus parts catalogs, and strong communication skills. We offer competitive pay, benefits, and opportunities for growth within the dealership.

Qualifications

• 3+ years of automotive Parts Advisor or dealership parts counter experience.
• Toyota or Lexus parts knowledge is a strong asset.
• Experience with PBS DMS or Toyota parts catalogues.
• Strong automotive parts knowledge and accurate identification.
• Excellent communication, organization, and problem-solving.
• Customer-first attitude with ability to manage multiple priorities.
• Ability to lift up to 50 lbs and hold a valid Alberta driver’s license.

Responsabilités

• Identify, source, and supply parts required for repairs to support Service technicians.
• Assist retail and wholesale customers with parts inquiries, pricing, availability, and orders.
• Communicate parts availability, backorders, and timelines with Service Advisors and technicians.
• Prepare accurate parts estimates and assist with upcoming Service appointment parts needs.
• Process special orders, receive inventory, and ensure parts are organized and tracked.
• Assist with shipping, receiving, stock replenishment, and inventory accuracy.
• Identify opportunities to recommend Toyota Genuine Parts and Accessories.
• Maintain accurate transactions and customer information in the dealer management system.
• Build relationships with Service, Sales, and Used Vehicle Departments.
• Take ownership of customer requests and follow through until resolved.

Connaissances

Parts department experience

Automotive parts knowledge

Communication skills

Organizational skills

Customer service focus

Teamwork

Attention to detail

Outils

PBS DMS

Toyota parts catalogs

Description du poste

Parts Counter Person

Cochrane Toyota | Cochrane, Alberta

About the Role

Cochrane Toyota is seeking an experienced, motivated, customer-focused Parts Counter Person to join our growing Parts Department. We operate a busy, fast-paced Toyota dealership where teamwork, communication, and accountability are essential to our success. Our Parts Department plays a critical role in supporting our Service technicians, retail customers, and growing wholesale business.

We're looking for someone who takes pride in getting the right parts to the right people at the right time, enjoys working in a team environment, and understands how a strong Parts Department contributes to the success of the entire dealership.

What Sets Cochrane Toyota Apart?

At Cochrane Toyota, we're committed to building a workplace where employees feel supported, challenged, and rewarded for their contributions.

We believe in teamwork, continuous improvement, and creating opportunities for our people to grow. We hold ourselves to high standards, but we also recognize that our success comes from working together.

What You'll Be Doing

• Support our Service technicians by accurately identifying, sourcing, and supplying the parts required to complete repairs efficiently.

• Assist retail and wholesale customers with parts inquiries, pricing, availability, and orders.

• Proactively communicate parts availability, backorders, and delivery timelines with Service Advisors and technicians.

• Prepare accurate parts estimates and assist with upcoming Service appointment parts requirements.

• Process special orders, receive inventory, and ensure parts are properly organized and tracked.

• Assist with shipping, receiving, stock replenishment, and inventory accuracy.

• Identify opportunities to recommend and sell Toyota Genuine Parts and Accessories.

• Maintain accurate transactions, documentation, and customer information within our dealership management system.

• Build strong working relationships with our Service, Sales, and Used Vehicle Departments.

• Take ownership of customer requests and follow through until they are resolved.
  

What You'll Bring

• 3+ years of automotive Parts Advisor or dealership parts counter experience preferred.

• Toyota or Lexus parts experience would be a strong asset.

• Experience with PBS DMS, Toyota parts catalogues, or similar automotive parts systems.

• Strong automotive parts knowledge and the ability to accurately identify components.

• Excellent communication, organization, and problem-solving skills.

• A customer-first attitude and the ability to manage multiple priorities in a busy environment.

• Strong attention to detail and a commitment to accuracy.

• A positive attitude, dependable work ethic, and willingness to support your teammates.

• A valid Alberta Class 5 driver's licence.

• Ability to safely lift and handle parts weighing up to 50 lbs.
  

What We'll Bring

• Competitive compensation based on experience and qualifications.

• Comprehensive health and dental benefits.

• RRSP matching and Deferred Profit Sharing opportunities.

• Paid vacation and time off.

• Toyota training and ongoing professional development.

• Opportunities for advancement within our dealership.

• A supportive, team-oriented workplace that values accountability and continuous improvement.

• The opportunity to represent one of the world's most respected automotive brands.