Parts Advisor - London KIA

Sherwood Park Hyundai; London; Hybrid; CAD 45,000 - 65,000; Full time

Benefits offered by this job

Competitive Compensation and Benefits

Employee Vehicle Purchase & Service  P

Employee and Family Assistance

Professional development

Job summary

London Kia in London, ON is seeking a Parts Advisor, Back Counter to assist customers and service teams with sourcing parts, processing orders, and keeping the parts department organized. This onsite role emphasizes strong customer service, accuracy, and teamwork within a fast-paced dealership environment.

Applicants with prior customer service or retail experience will excel, and training is provided for dealership software and parts catalogs.

Qualifications

• Previous customer service or retail experience is an asset.
• Strong communication and interpersonal skills.
• Excellent organizational and time management abilities.
• Basic computer skills with the ability to learn dealership software.
• Ability to work independently and as part of a team.

Responsibilities

• Assist customers, technicians, and the service department with identifying and sourcing automotive parts.
• Provide exceptional customer service both in person and over the phone.
• Process parts orders, invoices, and returns accurately.
• Receive, inspect, label, and stock incoming inventory.
• Maintain an organized, clean, and efficient parts department.
• Monitor inventory levels and assist with cycle counts.
• Collaborate with the service and sales teams to ensure timely parts availability.
• Learn manufacturer systems, parts catalogues, and dealership processes.
• Follow all dealership safety policies and procedures.

Skills

Customer service

Communication

Organization

Teamwork

Time management

Computer literacy

Tools

CDK Experience

Job description

Salary Range: $45,000.00 To $65,000.00 Annually

Join the Ride!

Position: Parts Advisor, Back Counter

Dealership: London Kia

Location: London, ON

Classification: Full-Time, Onsite, Immediate Vacancy
Salary: $45,000 - $65,000 annually

London KIA is proud to be a part of the AutoCanada dealership network. AutoCanada is the largest Canadian owned and publicly traded automotive dealer group operating in Canada and the US. We are innovative, data-driven and our commitment to our Team Members, customers and operational excellence fuels our success.

Our dealership Team Members are at the heart of our success, building long-lasting, trust-based relationships with customers across Canada. Our national network provides opportunities and support to build the career that's right for you. Working here is fast-paced, non-stop, and a little unpredictable and we love it.

What drives your day-to-day?

• Assist customers, technicians, and the service department with identifying and sourcing automotive parts.
• Provide exceptional customer service both in person and over the phone.
• Process parts orders, invoices, and returns accurately.
• Receive, inspect, label, and stock incoming inventory.
• Maintain an organized, clean, and efficient parts department.
• Monitor inventory levels and assist with cycle counts.
• Collaborate with the service and sales teams to ensure timely parts availability.
• Learn manufacturer systems, parts catalogues, and dealership processes.
• Follow all dealership safety policies and procedures.

What are the must-haves...

• Previous customer service or retail experience is an asset.
• CDK Experience is preferred.
• Automotive knowledge or experience in a parts department is preferred but not required, we're willing to train the right candidate.
• Strong communication and interpersonal skills.
• Excellent organizational and time management abilities.
• Basic computer skills with the ability to learn dealership software.
• Ability to work independently and as part of a team.
• Positive attitude with a strong willingness to learn.
• Valid Class 5 driver's license with a clean driving record.

The Perks.

• Competitive Compensation and Benefits Package
• Employee Vehicle Purchase & Service Plans
• Employee and Family Assistance Programs
• Professional development and the opportunity to grow your career

And those are just the basics. We strive every day to create a workplace culture that embraces diversity and inclusivity, ensures fairness and equal opportunities, and fosters a sense of belonging for all Team Members. As an equal opportunity employer, we actively support everyone in expressing themselves and reaching their full potential.

Can you picture yourself here already?

We hope so. It's equally as important that you choose us as we choose you. Take a sneak peek at what we think makes this one of the best workplaces around.

Our commitment extends to reaching out to individuals from various backgrounds and identities. We do not discriminate based on gender identity, race, national origin, ethnicity, religion, age, sexual orientation, marital or family status, or mental/physical disabilities. AutoCanada is committed to collaborating with and providing reasonable accommodations to individuals with disabilities. If you need accommodation during the recruitment process, please inform your recruiter.

At AutoCanada, we want every candidate to have an equal opportunity to showcase their skills. We welcome applications from individuals of all backgrounds, identities, and abilities. If you require accessibility accommodations at any point during your application process, please let our team know so we can support you.

Automotive technician, auto tech, auto repair, vehicle repair, mechanic, mobile mechanic, journeyman, journey man, master technician, line technician, maintenance technician, red seal, apprentice technician, technician a tech, b tech, c tech, a-tech, b-tech, c-tech, lube tech, oil change, tire technician, general service technician, service tech, GST, alignment technician, suspension, diesel, diesel, commercial, fleet technician, fleet maintenance, ev tech, diagnostic, transmission, RST, certified, Stellantis, Ford, Honda, Toyota, GM, General Motors, Chrysler, Dodge, Jeep, RAM, Acura, Alfa Romeo, Aston Martin, Audi, Bentley, BMW, Bugatti, Buick, Cadillac, Chevrolet, Chevy, Ferrari, Fiat, GMC, Jaguar, Land Rover, Lamborghini, Maserati, McLaren, Mercedes-Benz, Mercedes, MB, Porsche, Hyundai, Kia, Nissan, Infiniti, Mazda, Mitsubishi, Lexus, Lincoln, Lotus, JLR, Mini, AMG, Polestar, Rivian, Rolls Royce, Rolls-Royce, Subaru, Tesla, VW, Volkswagen, Autobody Repair, Refinishing, Paint Application, Surface Preparation, Sanding, Masking, Color Matching, Spray Gun Operation, Clear Coat Application, Quality Inspection, Detail-Oriented, Automotive Finishing, Safety Protocols, Automotive Paint Systems, Restoration, Paint Mixing, Defect Correction, Vehicle Detailing, Team Collaboration, Problem-Solving Skills