Parts Advisor

Prestige Auto Group Ontario; Toronto; On-site; CAD 30,000 - 50,000; Full time

Job summary

Ein dynamisches Unternehmen im Automobilsektor sucht einen engagierten Parts Advisor, der Kunden bei der Auswahl und Bestellung von Autoteilen unterstützt. In dieser spannenden Vollzeitposition sind Sie für die Verwaltung des Teileinventars und die Bearbeitung von Bestellungen verantwortlich, während Sie gleichzeitig einen hervorragenden Kundenservice bieten. Sie werden Teil eines innovativen Teams, das sich auf Wachstum und Zusammenarbeit konzentriert. Wenn Sie eine Leidenschaft für die Automobilindustrie haben und in einem unterstützenden Umfeld arbeiten möchten, ist dies die perfekte Gelegenheit für Sie.

Qualifications

• Vorherige Erfahrung in einer Teileberater-Rolle in einem Autohaus.
• Starke Kenntnisse über Automobilteile und allgemeine mechanische Reparaturen.

Responsibilities

• Kunden bei der Auswahl und Verfügbarkeit von Teilen unterstützen.
• Bestellungen effizient über verschiedene Kanäle abwickeln.

Skills

Kundenservice

Teamintegration

Zeitmanagement

Kommunikationsfähigkeiten

Kenntnisse über Automobilteile

Education

Erfahrung als Teileberater

Gültiger G-Klassen Führerschein

Tools

Inventarverwaltungssysteme (PBS)

Job description

1 week ago Be among the first 25 applicants

Prestige Auto Group Ontario represents a collective of high-performing automotive dealerships, known for delivering premium vehicles, exceptional service, and customer-first experiences across the Greater Toronto Area. Led by industry visionary Joe David, our group embraces digital innovation, community building, and forward-thinking partnerships to transform the automotive retail landscape.

We are currently seeking an experienced and motivated Parts Advisor to join our dynamic team. This is a full-time, in-person role with opportunities to grow in a fast-paced, service-driven environment.

Role Description

This is a full-time on-site role for a Parts Advisor. The Parts Advisor will be responsible for assisting customers with their parts needs, ensuring customer satisfaction by providing timely and accurate information. Daily tasks include managing parts inventory, processing orders, and collaborating with the service department. The role requires maintaining a high level of customer service and dealer management to ensure efficient operations.

You will be responsible for:

• Providing high-quality customer service to internal teams (service technicians) and external customers (retail and wholesale).
• Assisting customers with part selection, availability, and pricing over the phone and at the counter.
• Processing orders efficiently via phone, retail, technician, and wholesale channels.
• Managing payments from retail clients and coordinating delivery or pickup when necessary.
• Maintaining accurate inventory records and staying organized in a fast-moving environment.
• Handling customer concerns or complaints in alignment with company guidelines.
• Supporting occasional pick-up and delivery of parts.
• Collaborating closely with the service department to ensure seamless operations.

What You Bring

We’re looking for a proactive, detail-oriented team player with a passion for the automotive industry. The ideal candidate will have:

• Prior experience in a parts advisor role, preferably within an automotive dealership.
• Strong working knowledge of automotive parts and general mechanical repairs.
• Exceptional interpersonal and communication skills – both verbal and written.
• Ability to lift 50 lbs or more regularly.
• Experience with inventory management systems – PBS experience is a strong asset.
• Excellent time management, multitasking abilities, and organizational skills.
• A valid G-Class driver’s license with a clean driver’s abstract.
• A positive attitude, professional demeanor, and a commitment to exceptional customer service.

Why Join Us?

At Prestige Auto Group, we foster a culture of excellence, growth, and innovation. You’ll be part of a collaborative and supportive environment where your contributions matter and your career development is encouraged.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Motor Vehicle Manufacturing

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