Partner Care Team Coordinator

P2C; Abbotsford; On-site; CAD 30,000 - 60,000; Full time

Job summary

An established industry player is seeking a dedicated Partner Care Team Coordinator to enhance operational efficiency within their donations department. This role involves overseeing daily operations, ensuring seamless team coordination, and refining processes to support a high volume of donations. The ideal candidate will possess strong organizational skills, a commitment to personal development, and a passion for fostering effective communication within the team. Join this mission-driven organization to make a meaningful impact in the community while developing your professional skills.

Benefits

Employer-paid extended health benefits

Dental benefits

Group RRSP contribution options

Access to Employment Assistant Program (EAP)

Qualifications

• Strong organizational and time management skills are essential.
• Proficiency in communication and leadership is required.

Responsibilities

• Facilitate planning and implementation of process improvement initiatives.
• Support daily operations and manage schedules for the donations team.
• Provide training and onboarding for team members, including new hires.

Skills

Organizational Skills

Time Management

Communication Skills

Leadership Skills

Data Entry

Job description

Tax receipts for all 2024 donations have been sent out as of February 28th, 2025. If you have not received your 2024 tax receipt yet please contact us.

Full-time

Ministry: Partner Care

Location: Abbotsford, BC (P2C National Resource Center)

Reports to:Partner Care Manager

Position type:Full time (8:00 am to 4:30 pm); in-person; $23-26/hr

Power to Change’s mission is to help people know Jesus and experience His power to change the world. Do you want to be part of that mission?

About the Team:

Partner Care serves as the donations department of Power to Change. We are an efficient team that excels in handling high donation volumes with precision and care. Through strong communication and teamwork, we adapt quickly to challenges, ensuring seamless processing and a valued donor experience.

About the Role:

The Partner Care Team Coordinator oversees daily operations, ensures seamless team coordination, refines processes, provides training, maintains quality control, and fosters effective communication within the team.

This individual collaborates closely with the Partner Care team to guarantee the smooth execution of day-to-day operations, offering unwavering team support and stepping in as needed. Moreover, the Coordinator supports the Partner Care Manager in driving team projects and upholding the fluidity of operational processes.

The ideal candidate for this position is expected to demonstrate a commitment to continuous personal and professional development, and a willingness to embrace new challenges within the organization. Essential qualifications for this position include strong organizational and time management skills, as well as proficiency in communication and leadership.

In this role, you will be responsible for achieving the following objectives:

Responsibilities (80%)

Strategic Planning: Facilitate the planning and implementation of initiatives aimed at process improvement. Collaborate on refining processes and establishing policies (spl projects).

Daily Operations: Support daily operations and manage schedules to address any issues that arise. Ensure the donations processing team executes tasks efficiently and adheres to established procedures.

Team Coordination: Organize activities within the donations processing team to optimize productivity and promote collaborative teamwork.

Process Implementation: Implement the procedures and policies developed by the Donations Manager. Ensure that team members follow these procedures.

Training and Support: Provide training, onboarding and continuous support for team members, including new hires, and address operational challenges - step in as needed (learning new roles/responsibilities, etc. & handle coverage).

Task Management: Monitor task and project progress to ensure deadlines are met and workflow remains efficient.

Feedback Collection: Gather input from team members and donors to identify areas for improvement and report findings to the Donations Manager.

Remaining Responsibilities (20%)

Manage the International Reporting platform and related procedures

Providing phone & email support as required

Completing postings for donations & related US adjustments

Maintain accurate meeting minutes and records

Plan team-building activities, facilitate team check-ins and devotionals

About You:

You have a growing, personal relationship with Jesus Christ

An eye for detail with data entry background

A diligent and thorough work ethic

What We Offer Our Staff:

Employer-paid extended health and dental benefits

Group RRSP contribution options with up to 2.5% matching after 1 year of employment

Access to our Employment Assistant Program (EAP)

We thank all applicants for their interest in Power to Change; however, only suitable candidates will be contacted to continue the application process. Candidates who are selected will be required to complete a vulnerable sector check.

The mission of Power to Change is to further the movements of Christian evangelism and discipleship. All Power to Change staff members and volunteers work collectively to further this overall religious mission. The successful candidate for this position must have a pre-existing belief and demonstration of lifestyle as outlined in the Power to Change Code of Conduct and Statement of Faith. The successful candidate must agree to, sign and, in all good conscience abide by the biblical principles outlined by these documents. It is a pre-requisite of employment at Power to Change that any and all staff members and volunteers sign and abide by these documents throughout their course of involvement at Power to Change. For a copy of the Code of Conduct and Statement of Faith, please contact Human Resources.

30439 Great Northern Ave, Abbotsford, BC V2T 0J6