Part-Time Student Optician: North Vancouver, BC

Specsavers; North Vancouver; On-site; CAD 23,000 - 26,000; Full time

Benefits offered by this job

Vacation: 3 weeks

Birthday Leave

Vision Care

Friends & Family Discounts

Employee Assistance Program

Career Growth

Job summary

Specsavers North Vancouver is inviting motivated students to join as a Student Optician. You will guide customers through eyewear choices, assist with prescriptions, and work under the supervision of a Licensed Optician to uphold Specsavers’ high standards.

Enrollment in an Opticianry program is required, with a minimum of 2 years’ customer service experience. Weekend availability and up to 24 hours weekly are required. Compensation starts at $18.25/hour and Canada work eligibility is required.

Qualifications

• Enrolled in an Opticianry post-secondary program in your province.
• At least 2 years of customer service experience, preferably in an optical dispensary.
• Ability to thrive in a fast-paced retail environment with strong organizational skills.
• Legally eligible to work in Canada; immigration support not provided.

Responsibilities

• Assist customers in understanding visual needs and prescriptions.
• Provide frame and lens guidance to ensure comfort, fit, and style.
• Perform dispensing measurements and quality checks on eyewear.
• Maintain knowledge of frames, lenses, treatments, and promotions.
• Support team development and daily store operations.

Skills

Customer service

Retail experience

Communication

Flexibility

Education

Opticianry program enrollment

Job description

Location: 2029 Lonsdale Ave, North Vancouver, BC V7M 2K4
Hours: Weekend availability required, up to 24 hours per week, based on business needs.

Welcome to Specsavers-where we're not just about eyewear and eyecare, but about changing lives through better sight. Ranked the 5th Best Workplace in Canada and 12th globally by Great Place to Work, we're proud of our optometrist-owned model that delivers high-quality, accessible eyecare for every budget

Founded 40 years ago in the UK by visionary optometrists Doug and Mary Perkins, Specsavers has remained privately owned since day one. Today, we are a $7.8 billion global business with over 45,000 colleagues across more than 2,700 retail optical locations.

In Canada, our support office is based in Burnaby, BC. Since entering the market in 2021, we've been scaling rapidly, now with over 250 locations nationwide. With advanced clinical equipment and a wide range of affordable, high-quality eyewear, we're transforming the way Canadians experience eyecare.

If you're passionate about making a difference and want to be part of a values-driven organization, join us as we continue to grow. Together, we can change lives through better sight.

WhatYou'llDo

As aStudentOpticianat Specsavers,you'llplay a key role in helping customers see and feel their best.You'llguide them through their eyewear choices, ensuring every pair of glasses is tailoredto provide comfort, style, andoptimalfunction.

Under the supervision of a Licensed Optician, you'll collaborate with our retail and clinical teams, to support customers with personalized advice and championing the quality and standards that Specsavers is renowned for.

Key Responsibilities

• Assist customers in understanding their visual needs and interpreting optical prescriptions from eye care professionals.
• Provide personalized guidance on frame and lens selection to ensure optimal vision, comfort, and fit for each customer.
• Perform accurate dispensing measurements using Specsavers digital tools and conduct quality assurance checks on eyewear.
• Maintain strong knowledge of frames, lenses, treatments, and current promotions to inform and educate customers.
• Manage after-care services, including resolving complaints with effective problem-solving techniques.
• Support contact lens recommendations and promotions as directed by the Contact Lens Practitioner or Store Manager.
• Handle third-party billing professionally, ensuring compliance with fee structures and agreements.
• Coach and support team members in developing optical knowledge and skills, fostering professional growth.
• Contribute to daily store operations by maintaining cleanliness, managing inventory, and upholding Specsavers' values and brand standards.

What We’re Looking For

• Be enrolled in an Opticianry post-secondary program in your province
• Have at least 2 years of previous customer service experience, preferably in an optical dispensary environment
• Ability to thrive in a fast-paced retail environment, staying organized and composed under pressure.
• Reliability and flexibility to work retail hours
• Friendly, outgoing, and confident demeanor, paired with the ability to provide knowledgeable product recommendations and styling advice
• Motivated by building long-term customer relationships, embracing Specsavers' Customer Experience model that prioritizes lasting connections over short-term results
• Must be legally eligible to work in Canada. Specsavers is unable to provide support for immigration or permanent residency applications

Compensation: $18.25/hr

Speccies' Benefits

• Vacation: 3 weeks of paid vacation (prorated for hours worked)
• Extra Time Off: 1 day of paid Birthday Leave and 1 day of Volunteer Leave each year
• Vision Care: Enjoy 2 free pairs of glasses or a 12-month supply of contact lenses annually
• Friends & Family Discounts: 4 vouchers per year, each offering 25% off
• Employee Assistance Program: Confidential support for mental health, financial, and personal well-being
• Career Growth: Ongoing investment in your professional development and advancement

Behaviours We Value

• Collaborative: We work together as one Specsavers to deliver our purpose
• Curious: We question, explore, and seek out diverse perspectives to develop our knowledge and understanding
• Courageous: We challenge the status quo, we experiment with good ideas, and we are brave, bold, and fast in our decision-making
• Comp