Part Time/Seasonal (Hospitality Associate) Bistro 2 Go

McMaster University; Hamilton; On-site; CAD 26,000 - 38,000; Part time

Job summary

McMaster University in Hamilton, Ontario is seeking a Seasonal: Part-Time Hospitality Associate for the Mary Keyes Residence on Central Campus. The role offers 24 hours per week with evening shifts and weekends, performing cashier duties in a fast-paced environment and delivering excellent customer service.

The position requires at least 2 years of cashier experience, strong English communication, and the ability to work flexible hours as part of an on-site hospitality team.

Qualifications

• Minimum 2 years experience in fast paced cashier position.
• Good communication, reading, writing and English skills.

Responsibilities

• Perform fast accurate customer transactions in a fast-paced environment.
• Keep up with high volume customer demands while maintaining high standards.
• Complete Second Cup training requirements and tests.
• Open or close the facility as needed.
• Maintain cleanliness and organization of display fridges, counters and merchandisers.
• Adhere to hospitality policies, FIFO, and reporting procedures.

Skills

Cashier proficiency test

Customer service

English communication

Job description

Part Time/Seasonal (Hospitality Associate) Bistro 2 Go

Regular/Temporary

Regular

Location

Central Campus

Open Date

2026/10/27

Job Type

Seasonal (Non-Eligible)

Close Date

2026/11/02

Employee Group

Favorite Job

Department

Hospitality Operations

Full/Part Time

Part-Time

Job Code

010274

Existing Vacancy

Yes - Backfilling as Existing

Target Number of Openings

1

24

Job Description

Campus Location:Mary Keyes Residence Classification:1-General Position:Hospitality Associate Full-Time or Part-Time:SEASONAL:Part-Time, 24 hours per week up to 39.5 hours per week Hourly Wage Rate:$23.26 per hour Anticipated Normal Work Schedule: Monday, Tuesday & Friday: 6:00pm-11:30pm & Saturday & Sunday: 3:30pm – 9:00pm NOTE: This schedule is subject to change. Incumbent may be required to work weekends and evening hours. Job Description Summary:

• Must be able to perform fast accurate customer transactions in a fast-paced environment.May be required to perform a cashier test.
• Must be able to keep up with high volume customer demands while maintaining our high standards.
• Must successfully complete Second Cup online and practical training.
• Perform all duties of any job classification equivalent or lower filling in wherever needed to assist in our excellent customer service requirement.
• May assume responsibility for opening and closing of facility.
• Maintain the levels of supplies, cleanliness and tidiness of display fridges, merchandisers, counters, walls, shelves, and glass.
• Must adhere to Second Cup standards and Hospitality Policies and procedures including the principles of FIFO.
• Be responsible for delivering and receiving change from other cashiers. Prepare accurate reports and maintain accurate records according to policy/procedure.
• Ability to multi-task and work under pressure.
• Work efficiently and accurately in a fast-paced environment.
• Understand and deliver good customer service.

Refer to Cashier job description for more details.

Education & Experience

• Minimum 2 years experience in fast paced cashier position. (requires Cashier Proficiency Test)
• Must have good communication, reading, writing and English skills.

Employment Equity Statement

McMaster University is located on the traditional territories of the Haudenosaunee and Mississauga Nations and within the lands protected by the “Dish With One Spoon” wampum agreement.

The diversity of our workforce is at the core of our innovation and creativity and strengthens our research and teaching excellence. In keeping with its Statement on Building an Inclusive Community with a Shared Purpose, McMaster University strives to embody the values of respect, collaboration and diversity, and has a strong commitment to employment equity.

The University seeks qualified candidates who share our commitment to equity and inclusion, who will contribute to the diversification of ideas and perspectives, and especially welcomes applications from indigenous (First Nations, Métis or Inuit) peoples, members of racialized communities, persons with disabilities, women, and persons who identify as 2SLGBTQ+.

As part of McMaster’s commitment, all applicants are invited to complete a confidential Applicant Diversity Survey through the online application submission process. The Survey questionnaire requests voluntary self-identification in relation to equity-seeking groups that have historically faced and continue to face barriers in employment. Please refer to the Applicant Diversity Survey - Statement of Collection for additional information.

Job applicants requiring accommodation to participate in the hiring process should contact:

To ensure an ongoing and vibrant University community that meets the needs of our students, staff and faculty and supports the University mission, ability to work on-site continues to be a requirement for most University positions. The University is supportive of exploring flexible work arrangements that effectively balance operational needs and employee interests.

Interview Experience

At McMaster University, we believe in a comprehensive and inclusive interview process. Our interview methods encompass a variety of approaches that allow our hiring teams to provide a flexible and accessible experience for engaging with our candidates. Throughout your recruitment process at McMaster, you may be requested to participate in a variety of formats, that may include in-person, virtual or recorded interviews. If you have any questions as you move through the hiring process, please reach out to [e-mail] or the HR contact associated with your position of interest.

AI Statement

McMaster and its third-party partners may use AI tools to screen, assess, or select applicants during the hiring process. Please note that currently our recruitment platform does not use AI nor is it part of our current recommended recruitment process.

Office Hours: Monday to Friday 8:30 am- 4:30 pm.