Part-Time Retail Sales Associate

Fjällräven; Calgary; On-site; CAD 22,041 - 24,796; Part time

Benefits offered by this job

RRSP/DPSP program

Product discounts and access to Fjällr

Job summary

Fjällräven is seeking a part-time Retail Sales Associate in Calgary, AB. You will welcome guests and help them feel confident about their outdoor gear, sharing our sustainability values and product knowledge.

In this role, you’ll use our GUIDE service to listen, educate, and guide customers to the right gear, while contributing to a welcoming, collaborative store environment and ensuring a safe, inviting shopping floor.

Qualifications

• Strong verbal and interpersonal communication skills.
• Experience delivering thoughtful, guest-centered service.
• Passion for sustainability and outdoor gear.
• Reliable, proactive and customer-focused.
• Comfortable working in a team in a fast-paced retail environment.
• Willingness to learn point-of-sale systems and store operations.

Responsibilities

• Deliver exceptional guest experiences using our GUIDE service.
• Build trust through product knowledge and genuine connection.
• Help guests make confident purchasing decisions.
• Assist with daily store operations and maintain a clean, inviting floor.
• Follow safety, security, and loss prevention practices.
• Collaborate with teammates and participate in training.

Skills

Strong communication

Guest-focused service

Sustainability passion

Reliability

Teamwork

POS learning willingness

Job description

Calgary, AB

$16.25-$18.00 per hour (dependent on experience) Part-TimeDo you enjoy connecting with others and helping them feel confident and prepared for their next outdoor adventure? Are you energized by meaningful conversations, sustainable values, and gear designed to last?

Store Location: Calgary, AB Compensation: $16.25-$18.00 per hour (dependent on experience) Part-TimeDo you enjoy connecting with others and helping them feel confident and prepared for their next outdoor adventure? Are you energized by meaningful conversations, sustainable values, and gear designed to last?

At Fjällräven, we believe nature is for everyone. Our stores are places where curiosity, quality, and community come together. As a Retail Sales Associate, you'll be the welcoming face of our mission, helping every guest feel at home, inspired, and ready to explore the outdoors with confidence.

Come walk with us.

What You'll Do

Deliver Exceptional Guest Experiences

• Use our GUIDE service program to listen, educate, and help guests find the right gear for their needs
• Build trust through thoughtful questions, product knowledge, and genuine connection

Drive Sales & Support Store Operations

• Support sales and conversion by helping guests make confident purchasing decisions
• Assist with daily operations including cash handling, restocking, and maintaining a clean, inviting sales floor
• Follow safety, security, and loss prevention practices

Be Part of a Collaborative Team

• Work closely with teammates to create a supportive, welcoming environment
• Participate in training to stay current on products, fit, and service expectations

Live the Brand & Sustainability Mission

• Represent Fjällräven's values in every interaction
• Educate guests on sustainability initiatives like the Arctic Fox Initiative and Down Promise
• Participate in local events and community activations when possible

What Makes You a Great Fit

You don't need to summit Everest, but you do enjoy helping others explore, learn, and feel good about their choices. You're dependable, curious, and comfortable in a guest-facing environment. You bring enthusiasm, empathy, and a team-first mindset.

You bring:

• Strong verbal and interpersonal communication skills
• A track record of providing thoughtful, people-centered customer service
• Passion for sustainability and the outdoors
• Reliability and a proactive approach to work
• Willingness to learn point-of-sale systems and retail operations
• Enthusiasm for working in a collaborative, values-driven team

Preferred (but not required)

• Previous experience in retail, customer service, or a fast-paced guest-facing role

What We Offer

• RRSP/DPSP program
• Product discounts and access to Fjällräven outdoor events
• A commitment to sustainability, quality products, and responsible business practices

About Us

Founded in Sweden in 1960, Fjallraven creates premium outdoor gear rooted in sustainability, durability, and respect for nature. Our mission is to inspire more people to walk with nature through high-quality products and meaningful experiences.

Fenix Outdoor is committed to continually striving to create and promote a diverse and inclusive workplace for all employees. We provide equal employment opportunities. Our goal is to create a safe, fair and friendly work environment where everyone feels welcome and can thrive.