Part-Time Receptionist – Whiteoak Ford

Rafih Auto Group; Windsor; On-site; CAD 17,000 - 25,000; Part time

Benefits offered by this job

Competitive compensation

Bonus plans

Employee benefits program

Comprehensive training

Growth opportunities

Inclusive culture

Job summary

Rafih Auto Group's Whiteoak Ford Lincoln in Windsor is seeking a part-time Receptionist who greets guests and directs them to the right department, ensuring a positive customer experience. This role offers training with a focus on professionalism, a stable workflow, and a competitive pay structure within a high-volume dealership environment, with hours including 4-7pm Mon-Thu and 9-5pm Sat.

The company offers comprehensive training and opportunities for professional growth, with a supportive

Qualifications

• Experience is not required; training provided.
• Knowledge of phone systems.
• Proficiency in Microsoft Office/Excel.
• Excellent customer service skills.
• Positive, cheerful disposition under pressure.
• Automotive licensing experience preferred.

Responsibilities

• Greet customers and determine the nature of their visit.
• Direct customers to the correct department.
• Answer incoming phone calls and take messages.
• Enter data into prospect tracking system.
• Provide clerical support and licensing assistance.
• Maintain professional, friendly communication.

Skills

Phone systems

Microsoft Office/Excel

Customer service

Positive attitude

Automotive licensing experience

Job description

At Whiteoak Ford we are seeking individuals interested in the role of a Part-Time Receptionist. The Receptionist, under the direction of management, will primarily be responsible for ensuring every customer is provided with exceptional service and has a positive experience.

For over three decades, Whiteoak Ford Lincoln has been one of the most trusted, high-volume dealerships in the region. Operating a massive facility that handles everything from everyday commuter cars to heavy-duty trucks and high-end Lincoln luxury SUVs, this store runs on a foundation of long-term community trust and structured organization. The day-to-day culture focuses on keeping things running smoothly, working transparently, and maintaining a professional, predictable environment where everyone knows exactly what is expected of them.

For an applicant, Whiteoak Ford Lincoln offers the ultimate mix of stability and volume. The sheer size of the operation means a constant, highly reliable workflow that keeps the service bays busy and the sales floor moving. The dealership provides clean, modern facilities, direct access to top-tier manufacturer-specific training, and a straightforward, competitive pay structure designed to maximize your earning potential. It is a solid, well-established career home built for focused automotive professionals who want a steady, reliable place to excel.

Job Qualifications:

• Experience is not necessary *training would be provided as we would love to invest in the right candidate*


• Knowledge and experience with phone systems.


• Proficiency in Microsoft Office/Excel and computer applications.


• Excellent customer service skills.


• Must have a positive and cheerful disposition even in times of conflict.


• Automotive licensing experience is preferred.

PART-TIME: Able to work 4-7pm Monday-Thursday, and work 9-5pm Saturday

Job Requirements:

• Greets customers and determines the nature of their visit.


• Directs customers to the correct department, notifies the appropriate person that a customer is waiting and introduces the customer to a salesperson.


• Answers incoming phone calls. Directs caller to appropriate department or individual or takes thorough messages as per Receptionist Training Document.


• Communicates with callers and visitors in a professional, friendly and efficient manner.


• Enters data into prospect tracking system and runs prospect reports for managers weekly.


• Communicates messages to the appropriate parties in a timely manner.


• Types memos, correspondence, reports and other documents.


• Assist with licensing duties.


• Walk guests to requested areas and do introduction.


• Assists with clerical duties as requested.

Additional Responsibilities:

• Maintain a professional appearance in accordance with company policy.


• Adhere to all company policies and procedures.


• Other tasks and duties as assigned.

Why choose Rafih?

• Competitive compensation and bonus plans


• Competitive Employee Benefits program


• Comprehensive training to set you up for success in your role


• A leadership team which strongly believe in providing personal and professional growth opportunities, mentorship, ongoing training, and continuous support


• Advancement opportunities


• A company culture focused on inclusivity, diversity, employee wellness, and community engagement


• Employee engagement and recognition events

For more than four decades Rafih Auto Group has been a leading automotive group in both Canada and the USA. Representing 23 brands throughout 20 locations. Our number one priority is to provide our valued customers with industry-leading services and world-class experiences.

At Rafih Auto Group we believe that our people are our biggest asset and our greatest strength. We understand the industry and the world is changing every day, and that is why we are always proactive and prepared to meet challenges with determination, collaboration, innovation, and enthusiasm. We are seeking passionate, dynamic, and driven individuals who share in our strong commitment to excellence and success to join our incredible and industry leading Canadian team.

Rafih Auto Group is an equal opportunity employer. We have accommodation processes and policies in place and will provide accommodation for applicants and employees with disabilities. If you require a specific accommodation because of a disability or documented medical need, please contact the Human Resources department so that arrangements may be made throughout the selection process and prior to the beginning of employment.

We appreciate your interest in joining our incredible team at Rafih Auto Group, however only applicants that are contacted for an interview, will be considered at this time.