Part-Time Member Services Specialist — South

Avanti Software Inc.; Calgary; On-site; CAD 20,664 - 25,706; Part time

Benefits offered by this job

Complimentary YMCA membership

Program discounts

Leadership development opportunities

Scholarship opportunities

Paid recertification and training

Job summary

A community-focused organization in Calgary is seeking a part-time Customer Service Representative to join their team. The role includes providing exceptional service at the customer desk, meeting community needs through effective support, and ensuring a well-organized service environment. Candidates should possess a strong customer service attitude and be able to work flexible shifts, including evenings and weekends. Benefits include a complimentary membership and ongoing training opportunities, making a positive impact in the community essential.

Qualifications

• Fluent in English verbal and written communications.
• Evidence of a clear Police Information Check (PIC) is required.
• Three professional references must be provided.

Responsibilities

• Identify and create opportunities to improve the YMCA experience.
• Meet and exceed customers’ expectations at the service desk.
• Accurately complete membership and program transactions.
• Communicate clearly in person and via phone.
• Aid in training new staff and volunteers.

Skills

Exceptional customer service attitude

Strong computer skills

Resourceful and organized

Effective time management

Clear communication skills

Ability to problem solve

Job description

A community-focused organization in Calgary is seeking a part-time Customer Service Representative to join their team. The role includes providing exceptional service at the customer desk, meeting community needs through effective support, and ensuring a well-organized service environment. Candidates should possess a strong customer service attitude and be able to work flexible shifts, including evenings and weekends. Benefits include a complimentary membership and ongoing training opportunities, making a positive impact in the community essential.