Part-Time Car Buying Concierge

Clutch Canada Inc.; Ottawa; On-site; CAD 27,000 - 39,000; Part time

Benefits offered by this job

Top-of-market compensation

Inclusive workplace

Job summary

Clutch Canada Inc. is seeking a Part-Time Retail Advisor (Inbound Field Specialist) who may be the first in-person contact a customer meets. All car-buying and selling happens online, so you’ll be the first impression, trust-builder, and brand ambassador at the handover or appointments.

We value people who enjoy delivering great service. You might come from premium retail, hospitality, tech, automotive, or any customer-experience driven field. No car knowledge is required—we’ll teach you.

Qualifications

• 2+ years of customer-facing experience in retail, hospitality, technology, automotive, or another service-oriented environment.
• University and college students looking for meaningful work alongside their studies, as well as experienced part‑time professionals are well suited for this role!

Responsibilities

• Welcome customers and create a warm, professional, and personal experience from the moment they arrive
• Build genuine connections and understand what each customer needs, going above and beyond to make the experience memorable
• Represent Clutch with confidence, energy, and professionalism — handling questions, concerns, and unexpected situations with patience and good judgment
• Complete customer appointments accurately and efficiently, including required paperwork and thorough notes in our customer tracking systems
• Inspect vehicles carefully and document their condition with a sharp eye for detail
• Support teammates and contribute wherever help is needed across Retail Operations

Skills

Customer service experience

Part-time availability

Job description

Clutch Canada Inc. is seeking a Part-Time Retail Advisor (Inbound Field Specialist) who may be the first in-person contact a customer meets. All car-buying and selling happens online, so you’ll be the first impression, trust-builder, and brand ambassador at the handover or appointments.

We value people who enjoy delivering great service. You might come from premium retail, hospitality, tech, automotive, or any customer-experience driven field. No car knowledge is required—we’ll teach you.