Part-Time Car Advisor | Customer Experience Pro

Clutch; Markham; On-site; CAD 28,000 - 39,000; Part time

Job summary

Clutch, a leading Canadian online used car retailer, is seeking a Part-Time Retail Advisor (Inbound Field Specialist) to greet customers, build trust, and deliver a high‑touch in‑person experience at CF Markville Mall in Markham. You will represent the brand online and offline, support appointments, and ensure paperwork and notes are accurate.

Training will cover product details and car-buying processes. Ideal candidates have 2+ years in customer-facing roles (retail, hospitality, tech,

Qualifications

• 2+ years of customer-facing experience in retail, hospitality, technology, automotive, or service environments.
• Valid G2 driver's licence and a clean driving record.
• Legally allowed to work in Canada with rights to work in CF Markville Mall.
• Part-time availability with weekday and weekend shifts 9:30 to 21:00.
• Location: CF Markville Mall.

Responsibilities

• Welcome customers with a warm, professional, and personal experience on arrival.
• Plan and execute customer appointments, document notes in tracking systems.
• Inspect vehicles and document their condition with attention to detail.
• Build connections and understand customer needs to deliver memorable service.
• Support Retail Operations and maintain brand standards.

Skills

Customer-facing experience

Communication skills

Job description

Clutch, a leading Canadian online used car retailer, is seeking a Part-Time Retail Advisor (Inbound Field Specialist) to greet customers, build trust, and deliver a high‑touch in‑person experience at CF Markville Mall in Markham. You will represent the brand online and offline, support appointments, and ensure paperwork and notes are accurate.

Training will cover product details and car-buying processes. Ideal candidates have 2+ years in customer-facing roles (retail, hospitality, tech,