Part-Time Beauty Team Lead: Elevate Customer Experience

The Body Shop; Red Deer; Hybrid; CAD 32,000 - 42,000; Full time

Job summary

The Body Shop in Red Deer is seeking a passionate Customer Consultant to support store management in delivering retail excellence and engaging customer experiences. You will help drive strong sales, assist with product knowledge, storytelling, and demonstrations to bring our brand to life.

You will coach teammates, participate in onboarding, and contribute to a positive, customer-focused environment. This role requires excellent communication, adaptability, and teamwork in a fast-paced retail

Qualifications

• Experience in a customer-facing role.
• Excellent communication and listening skills.
• Strong interpersonal skills to build rapport.
• Positive attitude and willingness to develop yourself and teammates.
• Ability to multi-task and work independently with minimal direction.

Responsibilities

• Handle customer questions and concerns efficiently and effectively.
• Problem solve proactively using available resources and guidance from Store Management.
• Creatively support visual merchandising, inventory management, store cleanliness, and other store operations as needed.
• Communicate effectively and act as a flexible and responsible role model to your team.
• Develop customer loyalty by leveraging knowledge of our products, the beauty market, and trends.

Skills

Customer-facing

Interpersonal skills

Time management

Independent work

Storytelling

Job description

The Body Shop in Red Deer is seeking a passionate Customer Consultant to support store management in delivering retail excellence and engaging customer experiences. You will help drive strong sales, assist with product knowledge, storytelling, and demonstrations to bring our brand to life.

You will coach teammates, participate in onboarding, and contribute to a positive, customer-focused environment. This role requires excellent communication, adaptability, and teamwork in a fast-paced retail