Part-Time Banking Client Advisor

Culture Alberta

Calgary

On-site

CAD 21,000 - 26,000

Part time

2 days ago

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Job summary

ATB Financial in Calgary is seeking a Client Service Representative for a part-time role at 21.75 hours per week, with rotating Wednesday evenings and Saturday shifts. Based at the Calgary Chinook Centre, the role may require travel to neighboring branches while delivering friendly, knowledgeable banking support.

You will engage with clients, offer personalized financial solutions, and help customers use digital banking tools.

Qualifications

Flexible and collaborative team player with a passion for helping others.
Adaptable to change, with strong decision-making and problem-solving skills.
Grade 12 graduate (post-secondary business courses an asset) and strong numerical aptitude.
Proven customer service and/or sales experience.
Familiarity with personal lending services and products is a plus.
Preference given to candidates with previous banking experience.

Responsibilities

Proactively engage with clients to understand their unique financial needs and goals, providing tailored solutions and guidance.
Skillfully introduce and educate clients on our digital banking tools and platforms, empowering them to manage their finances with ease.
Collaborate with internal teams to ensure seamless operations and resolve client issues efficiently.
Adhere to best practices, policies, and regulations, accurately processing transactions and maintaining the security of branch assets.
Actively participate in team meetings, share insights, and contribute to a positive work environment.