PAM Senior Business Analyst

Intact; Toronto; Hybrid; CAD 90,000 - 100,000; Full time

Job summary

An established industry player is seeking a PAM Senior Business Analyst to join their dynamic team in Toronto. This role involves collaborating with clients to capture use cases, define requirements, and document technical processes. You will be the liaison between stakeholders and PAM architects, ensuring client needs are met while developing various business analysis artifacts. The company offers a hybrid work model, empowering you to balance remote work with meaningful in-person interactions. This is an exciting opportunity to grow in a supportive environment that values diversity and innovation.

Benefits

Financial Rewards Program

Employee Share Purchase Plan

Extensive Benefits Package

Flexible Work Arrangements

Extra Days Off

Annual Wellness Account

Learning Ecosystem

Community Impact Program

Qualifications

• 2+ years of experience in requirement gathering for software implementations.
• Strong verbal and written skills for technical documentation.

Responsibilities

• Capture privileged access use cases and define requirements.
• Communicate with stakeholders on project milestones.

Skills

Requirement Gathering

Technical Documentation

Privileged Access Management

Active Directory

Excel Data Analysis

Problem-Solving

Communication Skills

Education

Bachelor's Degree

Certifications (Security+, IIBA, PMI)

Tools

Excel

Job description

Join to apply for the PAM Senior Business Analyst role at Intact

Join to apply for the PAM Senior Business Analyst role at Intact

Our employees are at the heart of everything we do. Together, we help people, businesses, and society prosper in good times and be resilient in bad times.

Our employee promise represents Intact’s commitment to you in exchange for living our Values, striving to do your best work, being open to change and investing in your career. In return, we promise to provide support, opportunities and performance-led financial rewards at a workplace where you can shape the future, win as a team and grow with us.

About The Role

We’re looking for a PAM Senior Business Analyst to join our growing team!

What You’ll Do Here

• Works independently with clients to capture privileged access use cases, define requirements, and document technical processes
• Communicates with internal and external stakeholders to keep them informed on project milestones and deliverables
• Liaisons between stakeholders and PAM architects or engineers to ensure clients’ needs are met
• Develops and presents various business analysis artifacts
• Performs basic administrative activities within PAM systems
• Participates in multiple workstreams across projects
  
  

What You Bring To The Table

• 2+ years of requirement gathering experience on software implementation(s) (external consulting / professional services experience preferred)
• Strong verbal and written skills to develop technical documentation and presentations
• General knowledge of either Privileged Access Management or Active Directory
• Proficient using Excel to analyze and visualize data
• Demonstrate strong problem-solving skills
• Be a strong team player with good communication skills
• For candidates located in Quebec, bilingualism is required considering the necessity to interact on a regular basis with English-speaking colleagues across the country.
• No Canadian work experience required however must be eligible to work in Canada.
  
  

Preferred Certifications

• Security+
• PAM vendor certifications (CyberArk, Delinea, BeyondTrust, Hashicorp,etc.)
• IIBA or PMI issued certifications (CCBA, CBAP, PMP)
  
  

What We Offer

Our hybrid work model provides the balance between working from home and enjoying meaningful in-person interactions.

Working Here Means You'll Be Empowered To Be And Do Your Best Every Day. Here Is Some Of What You Can Expect As a Permanent Member Of Our Team

• A financial rewards program that recognizes your success
• An industry leading Employee Share Purchase Plan; we match 50% of net shares purchased
• An extensive flex pension and benefits package, with access to virtual healthcare
• Flexible work arrangements
• Possibility to purchase up to 5 extra days off per year
• An annual wellness account that promotes an active and healthy lifestyle
• Access to tools and resources to support physical and mental health, embracing change and connecting with colleagues
• A dynamic workplace learning ecosystem complete with learning journeys, interactive online content, and inspiring programs
• Inclusive employee-led networks to educate, inspire, amplify voices, build relationships and provide development opportunities
• Inspiring leaders and colleagues who will lift you up and help you grow
• A Community Impact program, because what you care about is a part of what makes you different. And how you contribute to your community should be just as unique.
  
  

We are an equal opportunity employer

At Intact, our Value of respect is founded on seeing diversity as a strength. We strive to create an accessible workplace where employees feel valued, included and encouraged to share their unique perspectives.

We encourage applications from individuals who are members of equity-deserving groups, including but not limited to women, Indigenous peoples, persons with disabilities, Black people, and members of the 2SLGBTQI+ community.

As part of Intact’s commitment to reconciliation, we acknowledge that we work, meet and travel across the land currently called Canada, originally inhabited by First Nations, Metis and Inuit people. This history extends through many centuries and continues to evolve today.

We have policies to ensure equal access and participation for people with disabilities, including providing workplace adjustments (accommodations). A copy of applicable policies is available on request.

If we can provide a specific adjustment to make the recruitment process more accessible for you, please let us know when we reach out about a job opportunity. We’ll work with you to meet your needs.

Learn more about our recruitment process and your candidate journey here.

If you are an employee of Intact or belairdirect, please apply for this role on Internal Career Site.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Strategy/Planning, Consulting, and Product Management

• Industries

  Insurance, Financial Services, and Software Development

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