PAM Senior Business Analyst

Intact; Mississauga; Hybrid; CAD 60,000 - 100,000; Full time

Job summary

An established industry player seeks a PAM Senior Business Analyst to join a dynamic team. This role involves collaborating with clients to capture requirements, document processes, and communicate effectively with stakeholders. You will leverage your problem-solving skills and technical expertise in Privileged Access Management to drive successful project outcomes. With a hybrid work model, this position offers flexibility and a supportive environment where you can thrive and grow. Join a company committed to employee development and community impact, and be part of a team that values your contributions.

Benefits

Employee Share Purchase Plan

Extensive Benefits

Flexible Work Arrangements

Annual Wellness Account

Learning Opportunities

Community Impact Program

Supportive Leadership

Employee Networks for Inclusion

Qualifications

• 2+ years of experience in requirement gathering for software implementations.
• Strong verbal and written skills for technical documentation.
• General knowledge of Privileged Access Management.

Responsibilities

• Capture privileged access use cases and define requirements.
• Communicate project milestones to stakeholders.
• Develop and present business analysis artifacts.

Skills

Requirement Gathering

Technical Documentation

Excel for Data Analysis

Problem-Solving Skills

Communication Skills

Teamwork Skills

Bilingualism (for Quebec)

Education

Security+ Certification

PAM Vendor Certifications

IIBA or PMI Certifications

Tools

PAM Systems

Active Directory

Excel

Job description

Join to apply for the PAM Senior Business Analyst role at Intact.

Our employees are at the heart of everything we do. Together, we help people, businesses, and society prosper in good times and be resilient in bad times.

Our employee promise represents Intact’s commitment to you in exchange for living our Values, striving to do your best work, being open to change and investing in your career. In return, we promise to provide support, opportunities, and performance-led financial rewards at a workplace where you can shape the future, win as a team, and grow with us.

About The Role

We’re looking for a PAM Senior Business Analyst to join our growing team!

What You’ll Do Here

• Work independently with clients to capture privileged access use cases, define requirements, and document technical processes.
• Communicate with internal and external stakeholders to keep them informed on project milestones and deliverables.
• Liaise between stakeholders and PAM architects or engineers to ensure clients’ needs are met.
• Develop and present various business analysis artifacts.
• Perform basic administrative activities within PAM systems.
• Participate in multiple workstreams across projects.

What You Bring To The Table

• 2+ years of requirement gathering experience on software implementation(s) (external consulting / professional services experience preferred).
• Strong verbal and written skills to develop technical documentation and presentations.
• General knowledge of Privileged Access Management or Active Directory.
• Proficient in Excel for data analysis and visualization.
• Strong problem-solving skills.
• Good communication and teamwork skills.
• Bilingualism required for candidates in Quebec.
• No Canadian work experience required but must be eligible to work in Canada.

Preferred Certifications

• Security+
• PAM vendor certifications (CyberArk, Delinea, BeyondTrust, Hashicorp, etc.)
• IIBA or PMI certifications (CCBA, CBAP, PMP)

What We Offer

Our hybrid work model offers flexibility between remote and in-person work. As a permanent team member, you can expect:

• A rewards program recognizing your success.
• Employee Share Purchase Plan with 50% company match.
• Extensive benefits including virtual healthcare.
• Flexible work arrangements.
• Option to purchase extra days off.
• Annual wellness account.
• Resources supporting health and connection.
• Learning opportunities and programs.
• Employee networks for inclusion and development.
• Supportive leadership and colleagues.
• Community Impact program.

We are an equal opportunity employer committed to diversity and inclusion. We encourage applications from equity-deserving groups and provide accommodations for applicants with disabilities.

Additional Details

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job functions: Strategy/Planning, Consulting, and Product Management
• Industries: Insurance, Financial Services, Software Development

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