PAM Senior Business Analyst

Intact; Ottawa; Hybrid; CAD 60,000 - 100,000; Full time

Job summary

An established industry player is seeking a PAM Senior Business Analyst to enhance their team. This role involves working closely with clients to capture requirements, document technical processes, and liaise between stakeholders and PAM architects. You'll be empowered to develop business analysis artifacts and participate in various projects, all while enjoying a hybrid work model that balances remote work with meaningful in-person interactions. Join a company that values diversity, inclusion, and employee growth, offering a dynamic workplace and numerous benefits to support your career and well-being.

Benefits

Financial Rewards Program

Employee Share Purchase Plan

Flex Pension and Benefits Package

Flexible Work Arrangements

Extra Days Off

Annual Wellness Account

Access to Health Resources

Dynamic Learning Ecosystem

Inclusive Employee Networks

Community Impact Program

Qualifications

• 2+ years of experience in requirement gathering for software implementations.
• Strong verbal and written skills for technical documentation.
• General knowledge of Privileged Access Management.

Responsibilities

• Capture privileged access use cases and document technical processes.
• Communicate project milestones to stakeholders.
• Develop and present business analysis artifacts.

Skills

Requirement Gathering

Technical Documentation

Excel Data Analysis

Problem-Solving

Communication Skills

Education

Bachelor's Degree

Tools

Privileged Access Management Systems

Active Directory

Excel

Job description

Join to apply for the PAM Senior Business Analyst role at Intact.

Our employees are at the heart of everything we do. Together, we help people, businesses, and society prosper in good times and be resilient in bad times.

Our employee promise represents Intact’s commitment to you in exchange for living our Values, striving to do your best work, being open to change and investing in your career. In return, we promise to provide support, opportunities and performance-led financial rewards at a workplace where you can shape the future, win as a team and grow with us.

About The Role

We’re looking for a PAM Senior Business Analyst to join our growing team!

What You’ll Do Here

1. Work independently with clients to capture privileged access use cases, define requirements, and document technical processes.
2. Communicate with internal and external stakeholders to keep them informed on project milestones and deliverables.
3. Liaise between stakeholders and PAM architects or engineers to ensure clients’ needs are met.
4. Develop and present various business analysis artifacts.
5. Perform basic administrative activities within PAM systems.
6. Participate in multiple workstreams across projects.

What You Bring To The Table

1. 2+ years of requirement gathering experience on software implementation(s) (external consulting / professional services experience preferred).
2. Strong verbal and written skills to develop technical documentation and presentations.
3. General knowledge of either Privileged Access Management or Active Directory.
4. Proficient using Excel to analyze and visualize data.
5. Demonstrate strong problem-solving skills.
6. Be a strong team player with good communication skills.
7. For candidates located in Quebec, bilingualism is required considering the necessity to interact on a regular basis with English-speaking colleagues across the country.
8. No Canadian work experience required; however, must be eligible to work in Canada.

Preferred Certifications

1. Security+
2. PAM vendor certifications (CyberArk, Delinea, BeyondTrust, Hashicorp, etc.).
3. IIBA or PMI issued certifications (CCBA, CBAP, PMP).

What We Offer

Our hybrid work model provides the balance between working from home and enjoying meaningful in-person interactions.

Working Here Means You'll Be Empowered To Be And Do Your Best Every Day. Here Is Some Of What You Can Expect As a Permanent Member Of Our Team:

• A financial rewards program that recognizes your success.
• An industry leading Employee Share Purchase Plan; we match 50% of net shares purchased.
• An extensive flex pension and benefits package, with access to virtual healthcare.
• Flexible work arrangements.
• Possibility to purchase up to 5 extra days off per year.
• An annual wellness account that promotes an active and healthy lifestyle.
• Access to tools and resources to support physical and mental health, embracing change and connecting with colleagues.
• A dynamic workplace learning ecosystem complete with learning journeys, interactive online content, and inspiring programs.
• Inclusive employee-led networks to educate, inspire, amplify voices, build relationships and provide development opportunities.
• Inspiring leaders and colleagues who will lift you up and help you grow.
• A Community Impact program, because what you care about is a part of what makes you different. And how you contribute to your community should be just as unique.

Our Commitment to Diversity & Inclusion

We are an equal opportunity employer. At Intact, our Value of respect is founded on seeing diversity as a strength. We strive to create an accessible workplace where employees feel valued, included and encouraged to share their perspectives.

We encourage applications from individuals who are members of equity-deserving groups, including women, Indigenous peoples, persons with disabilities, Black people, and members of the 2SLGBTQI+ community.

We acknowledge that we work, meet and travel across the land currently called Canada, originally inhabited by First Nations, Metis and Inuit peoples, and recognize the ongoing journey of reconciliation.

We have policies to ensure equal access and participation for people with disabilities, including providing workplace adjustments (accommodations). If you need specific adjustments for the recruitment process, please let us know when we reach out about a job opportunity. We’ll work with you to meet your needs.

Learn more about our recruitment process and your candidate journey on our website.

If you are an employee of Intact or belairdirect, please apply for this role on the Internal Career Site.