Business Analyst II, OPL – Personal Lines

Intact Insurance; Calgary; Hybrid; CAD 75,000 - 91,000; Full time

Benefits offered by this job

Hybrid work model

Up to 5 extra days off per year

Wellbeing benefits and telemedicine

Employee Share Purchase Plan (ESPP)

Job summary

Intact Insurance is seeking a Business Analyst II, OPL to join our growing team. You will gather requirements from business units, analyze information, document needs, and bridge between IT, users, and management to optimize processes.

The role emphasizes collaborative sessions, workflow improvement, and risk reduction while supporting a range of business stakeholders across Canada.

Qualifications

• Minimum of 2 years of relevant experience in project management and defect management.

Responsibilities

• Obtain requirements from business units using interviews and work sessions.
• Analyze information from various sources and provide recommendations.
• Document requirements using defined templates.
• Act as intermediary between IT, users and managers at different levels.
• Ensure linkage between business units, technology teams and support.
• Facilitate working sessions with experts from different fields.
• Improve productivity and reduce risks through effective analysis.
• Identify need for change and communicate impact.

Job description

Our employees are at the heart of everything we do. Together, we help people, businesses, and society prosper in good times and be resilient in bad times.

Our employee promise represents Intact's commitment to you in exchange for living our Values, striving to do your best work, being open to change and investing in your career. In return, we promise to provide support, opportunities and performance-led financial rewards at a workplace where you can shape the future, win as a team and grow with us.

Pay at Intact is about much more than just salary.

• Flexible work arrangements and a hybrid work model

• Possibility to purchase up to 5 extra days off per year

• Multiple benefits offered to support physical and mental wellbeing, including telemedicine, Wellness account and much more

• Share plan & other savings: up to 12% of salary or even more (ask how you could earn guaranteed income for life)

Salary range (but not limited to):

74,800 - 91,400

Annual bonus target, based on the base salary, with a potential payout of up to double the target (subject to personal and company performance):

7.5%

As part of our commitment to Win As A Team, we share our success with employees through our annual bonus plan and Employee Share Purchase Plan (ESPP) – with Intact matching 50% of your net shares.

Our pension offerings provide flexibility and long-term security for our employees beyond their careers. We are one of the few companies offering the opportunity to receive guaranteed income for life via our defined benefit pension plan.

Salary for the candidate will be determined taking into consideration a number of factors including: experience, skills, qualifications, anticipated contribution to role, internal equity, etc. The salary range presented above is based on a 35-hour workweek and would represent a majority of different candidate profiles. However, we encourage candidates who may fall outside of this range to apply as well.

About the role

We’re looking for a Business Analyst II, OPL to join our growing team!

What you’ll do here:

• Obtain requirements from business units using techniques such as interview and work sessions.
• Analyze information obtained from various sources, detail the high-level information and provide users with recommendations to their problems.
• Document requirements obtained from the business community using defined templates.
• Act as an intermediary between IT, users and managers from different hierarchical levels.
• Ensure the link between the business units, the technology teams and the support team.
• Facilitate working sessions with experts from different fields.
• Responsible for improving productivity and reducing risks and high costs through effective analysis.
• Identify the need for change to assess and communicate their impact.

What you bring to the table:

• Minimum of 2 years of relevant experience in project management and defect management.
• Knowledge of Contact PL, Maestro, Contact 360, Jira, and Confluence tools, an asset.
• Highly developed analytical skills facilitating problem solving.
• Demonstrated ability to cope with change effectively.
• Have initiative and is autonomous.
• Skills for time and priority management.
• Good communication skills (oral and written).
• Knowledge of the Agile Methodology (asset).
• No Canadian work experience required however must be eligible to work in Canada.
• For candidates located in Quebec, bilingualism is required considering the necessity to interact on a regular basis with English-speaking colleagues across the country

Il s'agit d'un nouveau rôle au sein de notre équipe en pleine croissance | This role is a new member of our growing team.

We are an equal opportunity employer

At Intact, our Value of respect is founded on seeing diversity as a strength. We strive to create an accessible workplace where employees feel valued, included and encouraged to share their unique perspectives.

We encourage applications from individuals who are members of equity-deserving groups, including but not limited to women, Indigenous peoples, persons with disabilities, Black people, and members of the 2SLGBTQI+ community.

As part of Intact’s commitment to reconciliation, we acknowledge that we work, meet and travel across the land currently called Canada, originally inhabited by First Nations, Metis and Inuit people. This history extends through many centuries and continues to evolve today.

We have policies to ensure equal access and participation for people with disabilities, including providing workplace adjustments (accommodations). A copy of applicable policies is available on request.

If we can provide a specific adjustment to make the recruitment process more accessible for you, please let us know when we reach out about a job opportunity. We’ll work with you to meet your needs.

Learn more about our recruitment process and your candidate journey here.

Please note that Intact does not provide sponsorship or other support for immigration-related matters including but not limited to employer-specific closed work permits. Candidates must be eligible to work in Canada from the anticipated start date and throughout their employment and are solely responsible for maintaining their work eligibility.