PAM Analyst

Insight Global; Canada; Hybrid; CAD 75,768 - 89,544; Full time

Job summary

A recruitment agency is seeking a PAM Analyst to support enterprise clients in Canada. This role involves maintaining and enhancing PAM solutions, with a focus on CyberArk Vault. Candidates should have 6-7+ years of experience. The hybrid position entails working on-site two days a week for 12 months. Knowledge of incident and change management practices is essential, as well as the ability to document and execute IAM procedures. This is a mid-senior level contract role with competitive pay.

Qualifications

• 6-7+ years of experience in PAM or related areas.
• Solid understanding of IT service management.
• Experience with CyberArk preferred.

Responsibilities

• Support the company's PAM solutions for enterprise clients.
• Document and run IAM procedures related to PAM.
• Manage incidents and issues in agreed working hours.

Skills

Privileged Access Management

Incident Management

Change Management

Reporting

Collaboration

IAM Procedures

User Acceptance Testing

Tools

CyberArk Vault

ServiceNow

Jira

Job description

Base pay range

CA$55.00/hr - CA$65.00/hr

Professional Recruiter at Insight Global

JOB DESCRIPTION

Insight Global is looking for a PAM Analyst to support one of our enterprise clients on their Privileged Access Management team. This role will be a 12-month, 2 days a week onsite hybrid contract that will focus on maintaining and enhancing the organization’s PAM solutions, with a preference for experience in CyberArk Vault. The ideal candidate will also have a solid understanding of IT service management practices, particularly in incident and change management processes.

REQUIRED SKILLS AND EXPERIENCE

• Looking for 6-7+ years of experience
• Provision and deprovision privileged accounts in the PAM solution
• Collaborate with stakeholders to gather privileged accounts
• Perform reporting and analysis of Privileged Account Inventory (PAI) data to drive onboarding into the PAM solution
• Document and run IAM procedures related to PAM activities such as password compliance and ID checkout processes
• Lead PAM-related User Acceptance Testing (UAT) and Production Implementation Verification (PIV)
• Generate regular and ad-hoc reports from the PAM solution (e.g., PAM inventory, account checkouts, compliance status)
• Manage incidents and issues for in-scope systems in agreed-upon working hours

NICE TO HAVE SKILLS AND EXPERIENCE

• Certifications in ITIL, CyberArk, or related technologies
• Experience supporting identity and access management (IAM) systems or security operations
• Familiarity with ticketing tools such as ServiceNow or Jira

Seniority level

Mid-Senior level

Employment type

Contract

Job function

Information Technology

Industries

Banking