P1342 - 911 Operator

Moncton; City of Moncton; Hybrid; CAD 40,000 - 60,000; Full time

Job summary

The City of Moncton is looking for 911 Operators to provide high-quality service in public safety at the Codiac Regional RCMP. Candidates must possess multi-tasking abilities, and excellent communication skills, and be able to work under pressure.

Required qualifications include a post-secondary education in a related field and the ability to work in both English and French. The role demands proficiency in driving telecommunication equipment.

Qualifications

• Post-secondary education in legal, policing, business, social science, technology or communications.
• Fully functional in both English and French (Intermediate + level).
• Typing speed of at least 43 words per minute.

Responsibilities

• Support public safety and law enforcement operations.
• Handle calls at the 9-1-1 Center in Dieppe.
• Operate telecommunications equipment and software.

Skills

Multi-tasking abilities

Solid computer and keyboarding skills

Oral and written communication skills

Team player

Ability to handle high-pressure situations

Education

Post-secondary education in a relevant program

Job description

911 OPERATOR – TELECOMMUNICATIONS OPERATOR - MULTIPLE POSITIONS – Codiac Regional RCMP – Job # P1319

The City of Moncton is seeking candidates interested in a challenging and rewarding career in public safety and law enforcement and fire services who possess proven multi-tasking abilities, solid computer and keyboarding skills, excellent oral and written communication skills and the ability to work in a high-pressure environment while handling issues in a calm and professional manner.

We are seeking team players that are committed to providing quality service and want to work in an exciting, challenging and rewarding career field. These positions work with the Codiac Regional RCMP and are located at the 9-1-1 Center in Dieppe.

EDUCATION

• A post-secondary education from an accredited institution in a legal, policing, business, social science, technology or communications program or another similar program.

LANGUAGE

• Ability to be fully functional in both official languages (English and French) is a requirement. As per provincial language proficiency standards, fluency is determined to be at the Intermediate + (2+) level.
• The position requires the incumbent to have the ability to enter data in the English language.

KNOWLEDGE, SKILLS AND ABILITIES

• Ability to work in a highly structured & policy driven environment.
• Typing speed of forty-three (43) wpm is required.
• Demonstrated ability to work in a team environment considered an asset.
• Ability to operate, control, monitor and troubleshoot a variety of operational, administrative, RCMP and non-police telecommunication equipment, software and databases.

CONDITIONS OF WORK

• Intensive background RCMP security clearance is required as a condition of employment.
• Must be available to work evenings, weekends, holidays and during severe weather conditions.