P.C. Technician

CGI Njoyn; Eastern Ontario; On-site; CAD 42,000 - 56,000; Full time

Job summary

Cornwall Community Hospital is seeking a PC Technician to join the IT Applications and Client Services team in Cornwall, Ontario. You will troubleshoot hardware, software and network issues and coordinate installations to keep clinical and administrative systems running smoothly.

The role requires a 2-year college diploma with A+ certification, at least 1 year of experience, strong customer service skills and reliable attendance. On-call duties and a day shift schedule are part of the position.

Qualifications

• 2-year college diploma with A+ certification.
• 1+ year of PC technician experience.
• Strong troubleshooting, interpersonal and organizational skills.
• Ability to work in a healthcare environment with patient safety focus.
• English (oral and written) proficiency.

Responsibilities

• Troubleshoot hardware, software and network issues for customers.
• Coordinate and plan hardware and software installations.

Skills

Troubleshooting

Customer support

English proficiency

Education

Two-year college diploma with A+ certification

Job description

Subject to change - Schedule subject to change

Cornwall Community Hospital (CCH) is an acute care hospital located in Cornwall, Ontario along the scenic St. Lawrence River. CCH provides a full range of acute inpatient, outpatient and community mental health services to a catchment area of 100,000 people from the communities of Cornwall, the United Counties of Stormont, Dundas and Glengarry and to the Mohawk community of Akwesasne.

With 186 beds, 1320 employees and 180 physicians, CCH offers a wide range of care and services. These include emergency, surgical, medicine and rehabilitation services, mental health and addiction programs as well as a family birthing centre.

At Cornwall Community Hospital (CCH), we are committed to Exceptional Care. Always.

Our mission is: Our team collaborates to provide exceptional people-centered care.

Our work is guided by our ICARE values - Integrity, Compassion, Accountability, Respect, and Engagement - and three strategic directions:

• Recovery - Improving access to care, supporting innovation, and maintaining high standards for safety and quality
• People – Supporting staff well-being, building a strong and inclusive team, and listening to patients, clients, and care partners
• Integration – Working with partners to improve how care is delivered across the health system

Successful candidates will reflect these values in their work and contribute to our mission by delivering safe, compassionate, respectful, and high-quality care and services in a collaborative environment.

This position is for an existing vacancy. Accommodations are available upon request for candidates participating in the recruitment and selection process.

Summary of responsibilities

Reporting to the Manager of IT Applications and Client Services or other delegate, the PC Technician will Troubleshoot any Hardware, Software, Network problem the customer may have. Coordinate and plan Hardware and Software installations.

Requirements of the job

• 2-Year college diploma with A+ certification
• Minimum 1-year experience as a P.C. Technician
• Good knowledge of personal and networked equipment
• Ability to troubleshoot hardware and software
• Experience in customer support, good interpersonal and organizational skills and strong team oriented
• Day shift Monday through Friday - Schedule subject to change
• Required to be on-call for evenings and week-ends to provide support
• Demonstrated commitment to patient safety
• Demonstrated regular, punctual attendance
• Functional proficiency in English (oral and written)

Assets:

• Demonstrated experience in a healthcare sector and knowledge of CCH I.T. support and network infrastructure
• Knowledge of intranet and internet development tools
• Knowledge of Mitel phone networks.

Are you interested in this job?

Cornwall Community Hospital

[phone]

[phone]