Overnight Youth Shelter Worker

pillarnonprofit.ca; London; On-site; CAD 40,000 - 50,000; Full time

Job summary

Youth Opportunities Unlimited (YOU) in London, Ontario, is hiring an Overnight Youth Shelter Worker to supervise and support youth during the overnight shift, in a 30-bed pet-friendly shelter.

Reporting to the Youth Shelter Team Leader, you will conduct intakes and assessments, connect youth with housing supports, document case notes, and maintain safety within YOU policies; experience with Housing First is preferred.

Qualifications

• Post-secondary education in human relations or social services or equivalent combination of education and experience.
• Ability to work overnights and weekends on a shift rotation.
• Current Police Vulnerable Sector Check (or ability to obtain on hire).
• Experience working with at-risk youth and knowledge of local community programs.
• Proficiency with Housing First approach in an emergency shelter preferred.
• Proven problem-solving and conflict-management abilities.
• Strong written and verbal communication skills.
• Proficiency with Microsoft Office 365 (SharePoint, Word, Outlook, Excel, PowerPoint).

Responsibilities

• Administer assessments to youth (e.g. VI-SPDAT/Youth SPDAT) and initiate care plans as needed.
• Provide community referrals and supports to participants.
• Complete case notes, incident reports, and shift-change forms promptly.
• Record and input online case information to support housing outcomes.
• Receive, record and store donations from the community.
• Perform interior and exterior safety checks.
• Use de-escalation techniques to support youth in crisis per YOU policies.

Skills

Problem-solving

Conflict management

Communication skills

MS Office 365

Education

Post-secondary education in social services

Tools

SharePoint

Word

Outlook

Excel

PowerPoint

Job description

We don’t have a mold for you to fit. We have a mission for you to join!

Most jobs want you to button up and blend in. At Youth Opportunities Unlimited (YOU), we want the opposite. We want the unique perspectives, the diverse talents, and the personal story that make you who you are. Why? Because the youth we serve are not one size fits all, and the people who support them shouldn’t be either! At YOU, we believe meaningful impact is built collectively, and that every role contributes to something bigger than itself. We value your ability to bring fresh ideas to the table and innovate new ways for young people to thrive. In this role you will help to design and strengthen systems that empower our community, working within a team that walks alongside youth every step of the way!

Build a community where youth are embraced, empowered, and thrive. Be bold. Be authentic. Be YOU.

YOU’s Housing First Youth Shelter is seeking a candidate to be a Full-Time Overnight Youth Shelter Worker at its 30-bed pet-friendly shelter.

YOU is seeking an Overnight Youth Shelter Worker, reporting to the Youth Shelter Team Leader. The Overnight Youth Shelter Worker will be responsible for staying awake throughout the overnight shift to supervise and assist youth within YOU’s policies, procedures, and practices. The Overnight Youth Shelter Worker will be responsible for conducting intakes/discharges, assessments, and providing individual supports to youth accessing our shelter.

Responsibilities:

• Administering assessments to youth (e.g. VI-SPDAT or Youth SPDAT) and initiating participant’s plans as soon as possible (e.g. diversion, family reconnection, rapid rehousing, or shelter intake, etc).
• Provide appropriate community referrals and supports to participants
• Complete participant case notes, occurrence reports, shift change forms in a timely manner
• Input on-line case information that supports the coordinated attainment of successful housing outcomes for youth in a shared case management approach within the broader context of homeless prevention in London
• Receive, record sort and store donations from the community
• Perform interior and exterior safety checks
• Utilize successful de-escalation strategies to support youth experiencing trauma, mental health, or behavioral challenges in accordance with YOU policies and procedures.

Qualifications:

• Completion of post-secondary education at a college or university level in a human relations or social services field or combined equivalent education and experience
• Ability to work shifts: overnights and weekends on a shift rotation.
• Current Police Vulnerable Sector Check (or can obtain upon hire)
• Experience working with at-risk youth and extensive knowledge of local community based programs
• Proficiency working with Housing First approach in an emergency shelter preferred
• Proven ability to problem-solve and manage conflict
• Demonstrated strong written and verbal communication skills
• Proficiency in Microsoft Office 365 including SharePoint, Word, Outlook, Excel and PowerPoint

Hours of Work

• An average of 36 hours per week
• Ability to work 10-12 hour shifts.

Our Commitment to Equity and Inclusion: YOU is actively building a diverse board and workforce reflective of Canadian society. As a result, we promote employment equity and encourage candidates from Indigenous, Black, and other racialized communities, 2SLGBTQI+ people, individuals with disabilities, women, and other people from communities facing systemic inequities. We recognize that structural barriers shape experiences and job qualifications. We encourage you to apply even if you feel the position would be a stretch.

Youth Opportunities Unlimited is committed to developing inclusive and barrier-free selection and appointment processes as well as work environments, in support of the Accessibility for Ontarians with Disabilities Act 2005 and the Integrated Accessibility Standards Regulation 191 11. Should an applicant require accommodation at any point during the recruitment process or as an employee during subsequent employment, they are invited to communicate and discuss their requirements with the YOU contact to YOU HR Team - [e-mail]