Overnight Youth Worker - Rights of Passage (ROP) Contract

Covenant House International; Toronto; On-site; CAD 42,000 - 54,000; Full time

Benefits offered by this job

Health benefits

Dental benefits

Vision benefits

Personal days

Employee Assistance Program

Tuition reimbursement

Gym membership discounts

City bike rentals

Auto & home insurance discounts

Job summary

Covenant House Toronto is hiring an Overnight Youth Worker to support youth in transitional housing. The role is a 2-year full-time contract, overnight shift 10:30pm–8:30am, with responsibilities across intake, mentoring, and safety.

You will apply trauma-informed practice, run life skills sessions, provide individual counseling referrals, and coordinate shift activities while safeguarding all participants. Strong communication and case-management knowledge are essential.

Qualifications

• College or university degree or diploma in child and youth work or equivalent.
• Minimum two years’ experience in a shelter or transitional housing program.
• Demonstrated ability of using trauma-informed approach working with young people.
• Understanding of case management principles and practices and relentless engagement.
• Knowledge of adolescent developmental theory and specific issues related to youth experiencing homelessness.
• First Aid, CPR, UMAB and basic computer skills (SMIS, ETO, Word, Excel, etc.) an asset.
• Ability to identify, assess and intervene differentially with youth in crisis.
• Excellent verbal and written communication skills.
• Knowledge of community resources.

Responsibilities

• Building professional supportive relationship with ROP participants and supporting their plans including maintaining physical and electronic files in ETO.
• Supporting participants through orientation, their experiences in program and successful transition to independent living or other supportive housing.
• Utilize a trauma-informed approach and relentless engagement with participants.
• Facilitating at least two group life skill sessions monthly and providing occasional individual life skills with participants.
• Ongoing assessment of participants' needs; providing individual counseling and completing referrals to other supports in the community.
• Crisis intervention in situations of physical confrontation, medical and psychiatric emergencies, and for participants who have recently experienced trauma.
• Support participants in their life skills development by working one on one with them on daily routines such as personal hygiene, laundry, cooking, budgeting and room cleanliness.
• Advocating for participants both within the organization and external partners.
• Shift coordinating role that includes delegating responsibilities among staff team on shift and taking primary accountability for the safety of everyone and the environment.
• Conducting reception functions and monitoring of various spaces in the building to ensure safety.
• Management of the external environment; by supervisor’s request completing building checks and searches.
• Assisting in training of new staff.

Skills

Trauma-informed approach

Case management

Youth development knowledge

Crisis intervention

Verbal and written communication

Community resources knowledge

Education

College/University degree in child and youth work or equivalent

Tools

SMIS

ETO

Microsoft Word

Microsoft Excel

Job description

Overnight Youth Worker

Rights of Passage (ROP)

On Site

Full time, Contract

Level 6

Covenant House helps youth ignite their potential and reclaim their lives. As Canada’s largest agency serving youth who are homeless, trafficked or at risk, we offer the widest range of services to hundreds of young people every day.

More than a place to stay, we provide life-changing care with unconditional love and respect. We meet youth’s immediate needs and then we work together to achieve their future goals. We offer 24/7 crisis shelter transitional housing options on-site and, in the community, health and well-being support, training and skill development, and ongoing care once youth move into the community.

For over 40 years, Covenant House has been dedicated to its mission of serving youth on the street and to protect and safeguard all youth with absolute respect and unconditional love. Since 1982, Covenant House has supported more than 100,000 young people.

Overview:

In this position, the candidate will be responsible for direct implementation of Covenant House’s philosophy, mission statement and policies as they pertain to transitional housing. We are currently hiring 1 Full Time, 2 year contract Youth Worker, this is a replacement position. This position is overnights 10:30pm- 8:30am. Shifts are scheduled across the week, Monday through Sunday.

Job Responsibilities:

• Building professional supportive relationship with ROP participants and supporting their plans including maintaining physical and electronic files in ETO.
• Supporting participants through orientation, their experiences in program and successful transition to independent living or other supportive housing.
• Utilize a trauma-informed approach and relentless engagement with participants.
• Facilitating at least two group life skill sessions monthly and providing occasional individual life skills with participants.
• Ongoing assessment of participants' needs; providing individual counseling and completing referrals to other supports in the community.
• Crisis intervention in situations of physical confrontation, medical and psychiatric emergencies, and for participants who have recently experienced trauma.
• Support participants in their life skills development by working one on one with them on daily routines such as personal hygiene, laundry, cooking, budgeting and room cleanliness.
• Advocating for participants both within the organization and external partners.
• Shift coordinating role that includes delegating responsibilities among staff team on shift and taking primary accountability for the safety of everyone and the environment.
• Conducting reception functions and monitoring of various spaces in the building to ensure safety.
• Management of the external environment; by supervisor’s request completing building checks and searches.
• Assisting in training of new staff.

Qualification, Experience:

• College or university degree or diploma in child and youth work or equivalent.
• Minimum two years’ experience in a shelter or transitional housing program.
• Demonstrated ability of using trauma-informed approach working with young people.
• Understanding of case management principles and practices and relentless engagement.
• Knowledge of adolescent developmental theory and specific issues related to youth experiencing homelessness.
• First Aid, CPR, UMAB and basic computer skills (SMIS, ETO, Word, Excel, etc.) an asset.
• Ability to identify, assess and intervene differentially with youth in crisis.
• Excellent verbal and written communication skills.
• Knowledge of community resources.

Don’t meet every requirement? Studies have shown that women and people of colour are less likely to apply to jobs unless they meet all qualifications. If you are excited about the role but your resume doesn’t align perfectly with every qualification in the description, apply anyway. You may still be the right candidate for this or other roles.

What we Offer:

• Meaningful work.
• Competitive compensation.
• Benefits such as Health, Dental, Vision, Personal Days, Employee Assistance Program, Tuition Reimbursement and more.
• Employee perks which include discounts on gym membership, city bike rentals, auto & home insurance and more.

Use of AI and Technology in the Hiring Process

Covenant House Toronto does not use artificial intelligence (AI) to make or inform hiring decisions. However, we do use an external applicant tracking system (ATS) to help manage applications efficiently.

While our ATS may apply automated filters or sorting functions, all applications are reviewed and evaluated by human recruiters. No hiring decisions are made by AI.

Commitment to Equitable Recruitment

At Covenant House Toronto we believe in a workplace culture of inclusion that is welcoming, respectful and safe for all staff. It is critical to Covenant House Toronto success to eliminate barriers and promote the inclusion of equity groups. Equity groups have been, and continue to be, underrepresented and marginalized in the workforce, leadership roles, and in some specific occupations. Equity groups include but may not be limited to Indigenous persons, racialized people, gender diverse people, 2SLGBTQIA+ people, and people with disabilities.

In accordance with the Ontario Human Rights Code, Accessibility for Ontarians with Disabilities Act and Covenant House Policy on Accommodation, a request for accommodation will be accepted as part of the Covenant House recruitment process.