Overnight Loadbuilder - Tractor Trailor Operations

Irving Oil; Saint John; On-site; CAD 54,000 - 68,000; Full time

Benefits offered by this job

Fitness facility

Annual bonus

Pension plan

Parking allowance

Flexible benefits

Paid vacation

Wellness support

Wellness allowance

Volunteer day

Donation matching

Job summary

Irving Oil in Saint John, NB is seeking an Overnight Loadbuilder to optimize asset use and build efficient loads for the Tractor Trailer team. You will meet KPI targets for safety, on-time delivery and customer satisfaction by planning, adjusting product specs, and reporting discrepancies.

This 12-hour shift role requires rotating schedules. The position offers a comprehensive package including a pension plan, annual bonus, parking, and a flexible benefits plan, plus vacation with option to

Qualifications

• Post-secondary education and/or equivalent experience in a customer service environment.
• 3-5 years related experience.
• Previous exposure to the transportation industry would be considered an asset.

Responsibilities

• Utilize technology to effectively gather and respond to requests for information for managers, drivers and customers
• Take ownership and accountability until a problem is resolved
• Effectively apply knowledge of distribution policies and procedures
• Make difficult and time sensitive decisions to support business objectives and customer needs
• Build loads for trucks and reviewing driver completions
• Bring forward any concerns to managers
• Forecast seasonal demands and resources
• Produce outcomes that demonstrate an understanding of financial impacts

Skills

Attention to detail

Time management

Verbal communication

Written communication

Strategic planning

Distribution knowledge

Education

Undergraduate degree or equivalent

Post-secondary education in customer service environment

Job description

As an Overnight Loadbuilder you will optimize asset, resource and product utilization within established policies and procedures to build efficient and cost-effective loads for our Tractor Trailer team. Your goal will be to meet KPI targets on safety, on-time delivery and retention targets, with customer satisfaction & service at the forefront. Your success will be dependent on your ability to handle strategic planning, making product specification changes, meeting demand during supply outages, as well as recording and reporting discrepancies within the business.

Please note: This position requires your ability to work 12-hour shifts on a rotational schedule.

What We Offer

• Work Environment - Work onsite at our Crown Street location in Saint John, NB with access to our fitness facility
• Competitive Compensation - Including an annual bonus plan, pension plan, and parking allowance
• Flexible Benefits Plan - In effect from day one and offers three levels of coverage to select from to meet your unique, personal needs
• Paid Vacation - Plus an annual option to purchase additional vacation, too
• Wellness Support - With an annual wellness allowance, paid personal care days and a 24/7 Employee & Family Assistance Program
• Opportunity to give back to some amazing causes in our community - Choose when and where to make an impact with a paid volunteer day, company volunteer opportunities, and a donation matching program

Your Responsibilities

• Utilize technology to effectively gather and respond to requests for information for managers, drivers and customers
• Take ownership and accountability until a problem is resolved
• Effectively apply knowledge of distribution policies and procedures
• Make difficult and time sensitive decisions to support business objectives and customer needs
• Build loads for trucks and reviewing driver completions
• Bring forward any concerns to managers
• Forecast seasonal demands and resources
• Produce outcomes that demonstrate an understanding of financial impacts

Your Skills

• Attention to detail and effective time management
• Effective verbal and written communication
• Strategic planning
• Strong distribution knowledge

Your Experience

• Post-secondary education and/or equivalent experience in a customer service environment required
• 3-5 years related experience
• Previous exposure to the transportation industry would be considered an asset

The expected salary range for this position is $54,380 - $67,975. Placement within range will be based on relevant experience, qualifications, and skills.

Irving Oil is committed to supporting a diverse and inclusive work environment. We thrive on the good energy that’s created when our people from different backgrounds, identities, cultures and experiences share their unique perspectives. Diversity is key to our success and inclusion is everyone’s responsibility.

Job Requirements - Work Experience

Supply Management

Job Requirements - Education

Undergraduate