Overnight House Attendant

Onni Group of Companies; District of North Vancouver; On-site; CAD 33,000 - 36,000; Full time

Benefits offered by this job

Benefits package

Education allowance

Referral program

Team-building

Local discounts

Hotel discounts

Job summary

Onni Group of Companies is seeking an Overnight House Attendant to maintain the cleanliness of guest corridors, elevators, stairwells, and all assigned areas during the night shift at our Vancouver-area properties.

You will perform janitorial tasks, restock carts, respond to guest requests for towels and amenities, perform minor maintenance, and ensure proper disposal of trash while maintaining security and confidentiality of guest rooms.

Qualifications

• Previous experience in housekeeping, maintenance, or security preferred.
• Strong attention to detail, reliability, and self-motivation.
• Excellent communication and problem-solving skills.
• Ability to lift up to 50 lbs, stand or walk for long periods.

Responsibilities

• Perform janitorial duties
• Maintain cleanliness of public areas, fitness center, and hallways throughout the night.
• Restock housekeeping areas and carts for the next day’s shifts.
• Respond promptly to guest requests for towels, linens, or amenities.
• Perform minor maintenance tasks and report any damages or hazards to management.
• Ensure trash and recycling are collected and properly disposed of.
• Conduct property patrols (interior and exterior) to ensure safety and prevent unauthorized activity.
• Respond calmly and professionally to emergencies, disturbances, or guest complaints.
• Enforce hotel policies and procedures regarding guest and staff safety.
• Complete incident reports and communicate overnight security or maintenance issues to management.
• Greet and assist late-arriving guests with directions, luggage, or basic needs.
• Support front desk by handling simple guest requests.
• Maintain a courteous and professional demeanor at all times.

Skills

Housekeeping experience

Maintenance experience

Security awareness

Job description

Job Description:

The Overnight House Attendant maintains the cleanliness of guest corridors, elevators, stairwells, and all assigned areas of the property. The Overnight Attendant completes special projects as assigned, and ensures standards of cleanliness, hygiene and tidiness are maintained throughout the property. All team members must ensure the confidentiality and security of all guest rooms.

Perks and Benefits:

• Comprehensive Benefits Package that provides extended health care, dental care, vision care, life insurance and critical illness.
• Continuous learning opportunities with an annual educational allowance.
• Generous referral program ranging from $500-$2,500 depending on business need.
• Regular consistent team-building activities and events.
• Discounts to local amenities and vendors.
• Discounted hotel stays in multiple locations through our Hospitality offerings.

What Will You Do?

Housekeeping & Maintenance

• Perform janitorial duties
• Maintain cleanliness of public areas, fitness center, and hallways throughout the night.
• Restock housekeeping areas and carts for the next day’s shifts.
• Respond promptly to guest requests for towels, linens, or amenities.
• Perform minor maintenance tasks and report any damages or hazards to management.
• Ensure trash and recycling are collected and properly disposed of.

Security & Safety

• Conduct property patrols (interior and exterior) to ensure safety and prevent unauthorized activity.
• Respond calmly and professionally to emergencies, disturbances, or guest complaints.
• Enforce hotel policies and procedures regarding guest and staff safety.
• Complete incident reports and communicate overnight security or maintenance issues to management.

Guest Service

• Greet and assist late-arriving guests with directions, luggage, or basic needs.
• Support front desk by handling simple guest requests.
• Maintain a courteous and professional demeanor at all times.

What You Bring?

• Previous experience in housekeeping, maintenance, or security preferred.
• Strong attention to detail, reliability, and self-motivation.
• Excellent communication and problem-solving skills.
• Ability to remain alert and calm during overnight hours.
• Must be able to lift up to 50 lbs, stand or walk for long periods, and handle physical tasks.
• Security training or certification a plus.

Salary Range:

$24 to $26 per hour

About The Company:

Level

Nestled in the heart of vibrant urban destinations, Level luxuriously spacious modern suites, upscale lifestyle amenities, and dedicated concierge service create your personal sanctuary in the city. So, you can settle in for as long as you like, and stay level - with the equilibrium of home, and all the thrill of travel. Available for nightly and extended stays, Level’s growing portfolio of award-winning properties can be found in Vancouver, Los Angeles, Chicago and Seattle.

AI Use:

This role may involve the use of artificial intelligence (AI) tools to support research, analysis, content development, design, reporting, or operational efficiency. Employees are expected to use AI responsibly and in compliance with company policies, data privacy requirements, confidentiality obligations, and applicable laws.

All AI-generated or AI-assisted outputs must be reviewed for accuracy, quality, and appropriateness before use. Employees are also expected to disclose when AI tools have been used in the creation of work and must not present AI-generated content as solely their own original work.