Overnight Club Concierge & Motivator — Free Gym Membership

GoodLife Fitness; Toronto; On-site; CAD 22,000 - 31,000; Part time

Benefits offered by this job

Free Fitness membership

Career advancement opportunities

Competitive Total Rewards Package

Ongoing training and development

Job summary

GoodLife Fitness Scarborough overnights role seeking a friendly Customer Service Representative (Motivator) to greet Members and manage check-ins. You’ll handle incoming calls, assist with memberships and club services, and keep the environment welcoming and clean.

This role emphasizes customer focus and team play in a fast-paced fitness club. CPR-A&AED certified candidates are preferred; Smart Tan within 3 months is required.

Qualifications

• CPR-A & AED certification required.
• Smart Tan certification within 3 months of employment.
• Excellent written and verbal communication skills.
• Strong customer service and sales aptitude.
• Proficiency with computers and club systems.

Responsibilities

• Greet Members and check them in for workouts.
• Answer phone calls within three rings and book appointments.
• Assist Members with questions about club services and memberships.
• Provide exceptional customer service and resolve issues professionally.
• Maintain cleanliness and assist with store tasks as needed.

Skills

Interpersonal Savvy

Customer Focus

Team Contribution

Approachability

Knowledge of fitness industry

Excellent written and verbal comms

Proficiency with computers

Customer service experience

Education

CPR-A & AED Certification

Smart Tan certification within 3 months

Tools

POS systems

Job description

GoodLife Fitness Scarborough overnights role seeking a friendly Customer Service Representative (Motivator) to greet Members and manage check-ins. You’ll handle incoming calls, assist with memberships and club services, and keep the environment welcoming and clean.

This role emphasizes customer focus and team play in a fast-paced fitness club. CPR-A&AED certified candidates are preferred; Smart Tan within 3 months is required.