Outfitter

Lammle's Western Wear; Edmonton; On-site; CAD 28,000 - 36,000; Full time

Job summary

Lammle's Western Wear is seeking a customer-focused associate to join our Edmonton-area stores. You will engage customers, promote promotions, process transactions, and help maintain a welcoming shopping environment.

Your role is built on achieving sales goals while delivering the Lammle’s Experience across the store. The ideal candidate is flexible to work evenings and weekends, with strong communication skills and a proactive approach.

Qualifications

• Retail experience is an asset.
• Flexibility including evenings and weekends.
• Critical thinking, proactive and innovative.

Responsibilities

• Maintain thorough knowledge of Lammle’s products and translate to customers through need recognition.
• Showcase a positive attitude to customers and tasks.
• Strive to reach personal productivity and sales goals.
• Be knowledgeable on current promotions and convey offerings to customers.
• Ensure each customer receives the Lammle’s Experience.
• Lift and distribute merchandise up to 50lbs, refill stock and assist in displays.
• Maintain store cleanliness and tidiness.
• Process purchases, returns/exchanges and special orders at register using POS system.
• Comply with company policies on loss prevention.

Skills

Customer service

Sales skills

Communication

Western knowledge

Tools

POS system

Job description

When you walk into one of our stores you recognize yourself. You are passionate about the western lifestyle, and it’s easy for you to strike up natural conversation with our clientele as you address their needs. You will be driven by sales goals and personal productivity and strive to deliver excellent customer service. You can multitask with a smile on your face and work within a team to ensure every one of our customers receives the “Lammle’s Experience”.

Responsibilities:

• Maintain a thorough knowledge of Lammle’s Western Wear products, and effectively translate knowledge to customer through need recognition
• Showcase a positive attitude to both the customer and the tasks assigned
• Strive to reach personal productivity and sales goals
• Be knowledgeable on current promotions and convey offerings to customer
• Ensure each customer receives the Lammle’s Experience
• Lift and distribute merchandise up to 50lbs, refill stock and assist in merchandise display
• Take pride and attend to store cleanliness and tidiness
• Process purchases, returns/exchanges and special orders at register using POS system
• Comply with policy and regulations as per the company’s employee manual with regards to loss prevention

Skills:

• Strong personal skills, outgoing and able to communicate with co-workers and customers
• Sales and customer service orientated, ability to identify sales opportunities and problem solve
• Western knowledge preferred

Qualifications:

• Retail experience is an asset
• Flexibility including evenings, and weekends
• Critical thinking skills, proactive and innovative