Outdoor Gear Retail Associate - Part-Time & Purpose-Driven

Fenix Outdoor; Calgary; On-site; CAD 22,000 - 25,000; Part time

Benefits offered by this job

RRSP/DPSP program

Product discounts

Access to Fjällräven outdoor events

Job summary

Fjällräven in Calgary, AB is seeking a friendly Retail Sales Associate to welcome guests and help them feel confident about outdoor gear. You’ll use GUIDE service to listen, educate, and match customers with the right products, while embodying our sustainability values.

You’ll work part-time on-site, joining a collaborative team that emphasizes curious service, product knowledge, and strong guest relationships. Bump up guest experiences with thoughtful questions and a genuine connection.

Qualifications

• Strong verbal and interpersonal communication skills.
• Proven track record in delivering thoughtful, people-centered customer service.
• Reliability and a proactive approach to work.
• Willingness to learn point-of-sale systems and retail operations.

Responsibilities

• Deliver exceptional guest experiences by listening, educating, and helping guests find the right gear.
• Drive sales by assisting guests in confident purchasing decisions.
• Participate in daily operations including cash handling, restocking, and maintaining a clean, inviting sales floor.
• Follow safety, security, and loss prevention practices.

Skills

Communication skills

Customer service

Team player

POS systems

Sustainability passion

Tools

POS systems

Job description

Fjällräven in Calgary, AB is seeking a friendly Retail Sales Associate to welcome guests and help them feel confident about outdoor gear. You’ll use GUIDE service to listen, educate, and match customers with the right products, while embodying our sustainability values.

You’ll work part-time on-site, joining a collaborative team that emphasizes curious service, product knowledge, and strong guest relationships. Bump up guest experiences with thoughtful questions and a genuine connection.