Outdoor Gear Guide & Sales Associate (Part-Time)

Fjällräven

Calgary

On-site

CAD 22,000 - 25,000

Part time

9 days ago

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Benefits offered by this job

RRSP/DPSP program

Product discounts and access to Fjällr

Sustainability initiatives engagement

Job summary

Fjällräven in Calgary, AB is seeking a Retail Sales Associate to help guests find the right gear and feel confident in their outdoor choices. This part-time role emphasizes strong customer service, product knowledge, and sustainable values in a welcoming store environment.

You'll engage with guests, learn POS operations, and contribute to a collaborative team dedicated to quality gear and community events.

Qualifications

Strong verbal and interpersonal communication skills.
Track record of providing thoughtful, people-centered customer service.
Passion for sustainability and the outdoors.
Reliability and a proactive approach to work.
Willingness to learn point-of-sale systems and retail operations.
Enthusiasm for working in a collaborative, values-driven team.

Responsibilities

Use our GUIDE service program to listen, educate, and help guests find the right gear.
Build trust through thoughtful questions, product knowledge, and connection.
Support sales and conversion by helping guests make confident purchasing decisions.
Assist with daily operations including cash handling, restocking, and maintaining a clean, inviting sales floor.
Follow safety, security, and loss prevention practices.
Represent Fjällräven's values in every interaction.
Educate guests on sustainability initiatives like the Arctic Fox Initiative and Down Promise.