Outbound Sales Specialist

Helcim; Calgary; Hybrid; CAD 65,000 - 90,000; Full time

Benefits offered by this job

Stock Options

Health Spending Account

Hybrid work schedule

Maternity top-ups

Training budget

Job summary

Helcim is seeking a Sales Executive to drive outbound prospecting and generate qualified leads in target merchant segments. You will engage owners through cold calling, tailored emails, and social outreach.

You will qualify opportunities, manage multi-channel campaigns, and collaborate with partnerships and marketing to support city-specific efforts. A hands-on, human-centered approach is valued.

Qualifications

• B2B sales experience with outbound calling or lead generation is advantageous.
• Exceptional verbal and written communication with business owners.
• Ability to stay positive and persistent in high-volume outreach.
• Comfort with learning CRM systems and sales tools.

Responsibilities

• Outbound Prospecting: Generate new leads through cold calling, personalized email outreach, and social selling targeting high-value merchants in specific geographic areas.
• Personalization: Add a human touch to outreach to engage potential merchants.
• Lead Qualification: Identify and qualify potential customers based on ICP criteria and lead scoring.
• Sales Sequence Management: Run multi-channel campaigns coordinated with ABM strategy.
• Local Market Focus: Focus on merchants within city campaigns using local social proof.
• Pipeline Generation: Convert cold prospects into qualified opportunities.
• CRM Management: Maintain accurate records of prospecting activities in the CRM.

Skills

Sales experience

Communication skills

Resilience

Technical aptitude

Prospecting

Results oriented

Market knowledge

Adaptability

Tools

CRM systems

Sales automation tools

Communication platforms

Job description

As a Sales Executive at Helcim, you'll play a crucial role in our outbound sales strategy. Your focus will be on generating qualified leads through personalized outreach to target merchants, primarily in our top-quartile ICP (Ideal Customer Profile) segments.

This is a unique opportunity to join a rapidly growing company that's revolutionizing the payments industry with a human-centered approach.

• Sales Experience: Prior experience in B2B sales, outbound calling, or lead generation is highly beneficial.
• Communication Skills: Exceptional verbal and written communication abilities, with the confidence to engage business owners in meaningful conversations.
• Resilience: Ability to maintain positivity and persistence in a high-volume outbound environment.
• Technical Aptitude: Comfortable learning and using CRM systems, sales automation tools, and communication platforms.
• Prospecting Skills: Ability to effectively research prospects and personalize outreach.
• Results-Oriented: Demonstrated ability to meet or exceed performance metrics and targets.
• Market Knowledge: Understanding of or willingness to learn about the business landscape in target cities.
• Adaptability: Flexibility to adjust approach based on feedback and campaign performance data

Not checking every box? Please apply anyway! We know that candidates have different experiences that may make them a great fit for this position and for Helcim. We believe that diversity and having an inclusive culture is not only the right thing, but key to our long-term success. Diversity brings more experience, view-points, knowledge and insight about our future. We also want to provide an accessible interview process, so if there's any accommodations that would make your experience more comfortable, please let us know.

The Role: What You’ll Own

• Outbound Prospecting: Generate new leads through cold calling, personalized email outreach, and social selling targeting high-value merchants in specific geographic areas.
• Personalization: Add a human touch, ensuring outreach is relevant and compelling to potential merchants.
• Lead Qualification: Identify and qualify potential customers based on our ICP criteria and lead scoring model.
• Sales Sequence Management: Execute multi-channel outreach campaigns (phone, email, social) coordinated with our broader ABM strategy.
• Local Market Focus: Concentrate efforts on merchants within specific city campaigns, leveraging local social proof and partnerships.
• Pipeline Generation: Convert cold prospects into qualified opportunities.
• Social Proof Leveraging: Utilize testimonials from local merchants and ecosystem partners in outreach efforts.
• CRM Management: Maintain accurate and detailed records of all prospecting activities and merchant interactions in our CRM system.
• Collaboration: Work closely with the partnership and marketing team to ensure alignment with city-specific campaign initiatives.
• Feedback Loop: Provide insights on market responses to help improve targeting, messaging, and conversion rates.

Helcim: The Big Picture

Helcim was founded with a mission at heart: to be the world’s most loved payment system. From the very start, we knew that we wanted to be different from every payment processor out there. We want the merchants we serve to feel supported and see us as a trusted partner rather than simply just another “cost of doing business.” We are relentless in our pursuit to provide a radically transparent and honest payments solution that flat out saves business owners money, all while treating them like human beings.

At Helcim, we build a team of engaged, caring and intelligent people. In return we provide an environment where you can be excited to come to work each day and tackle these challenges with an amazing team. Learn more in our culture book; The Way of the Helcim.

The Helcim Culture: How We Work

• We Are Builders: We don't wait for solutions; we create them.
• The Harder Path: We choose what’s difficult because it’s more rewarding.
• Creating Trust: We earn it every day by being our best selves.
• Company of Many: We’re a collective force. Great teams do great things.

The Perks: Why You’ll Love It Here

• Ownership: Every single team member gets Stock Options. You own a piece of what you build!
• Health First: Comprehensive benefits + a Health Spending Account (HSA) starting on Day 1.
• Flexibility: Hybrid life! We're in-office Mon/Wed/Fri and remote Tue/Thu.
• Family Support: Top-ups for maternity leave and "bonding breaks."
• Growth: $500 annual training budget to keep your skills sharp.