Outbound Sales Representative

mikata; Calgary; On-site; CAD 70,000 - 110,000; Full time

Benefits offered by this job

Competitive salary and incentives

Health, dental, and HSA benefits

Professional development

Job summary

Mikata Health in Calgary is seeking a Sales Representative to drive growth for our B2B SaaS platform, Mika AI Scribe. You will own the outbound sales process from initial outreach to close, building relationships with healthcare professionals and converting prospects into customers.

Based at our Calgary office, you will use HubSpot to track activity, forecast results, and collaborate with marketing, customer success, and product teams.

Qualifications

• Experience in medical or SaaS sales preferred.
• Proficiency with HubSpot or similar CRM.
• Strong presentation, negotiation, and relationship-building skills.
• Willingness to travel within the territory.
• Self-starter with excellent cold-calling skills.

Responsibilities

• Achieve and surpass sales targets through a full-stack B2B SaaS sales process (outreach to close).
• Utilize HubSpot CRM to track leads, monitor activities, and maintain records.
• Foster strong relationships to drive new customer growth and retention.
• Collaborate with marketing, customer success, and product teams to ensure seamless experiences.
• Represent Mikata Health at events, conferences, and industry gatherings.

Skills

Sales expertise

CRM mastery

Interpersonal skills

Customer focus

Adaptability

Cold calling

Tools

HubSpot

Job description

About Mikata

Mikata Health is a leader in healthcare technology, dedicated to enhancing patient outcomes and empowering healthcare professionals to deliver the highest standard of care. By integrating with EMRs, Mikata improves patient communication, offering automated reminders, follow-ups, and booking possibilities. Our flagship product, "Mika", is a best-in-class AI Scribe software that reduces physician burnout by minimizing time spent on charting.

Mikata is an equal opportunity employer and values diversity in the workplace.

Position Overview

The Sales Representative is responsible for driving sales growth for Mikata. You will use your selling expertise to close deals and meet monthly targets. This role is primarily focused on outbound sales.

You will be based out of our Calgary office.

Key Responsibilities

1. Sales Growth and Execution:
2. • Achieve and surpass assigned sales targets through use of a "full-stack B2B SaaS sales process" (from initial outreach to close, you are responsible for the sales funnel) including:
   • • lead generation
     • cold outreach (cold calling, emailing, etc)
     • lead qualification
     • hosting meetings and product demos (mostly virtual)
     • closing deals
     • post-close activities and account expansion
3. Customer Relationship Management (CRM):
4. • Utilize HubSpot CRM to effectively track leads, monitor sales activities, and maintain customer records.
   • Ensure timely updates of all sales data and provide visibility into the sales pipeline.
5. Client Management and Engagement:
6. • Foster strong relationships to drive new customer growth and build retention and satisfaction with those new customers.
   • Represent Mikata Health at events, conferences, and industry gatherings to build relationships and promote the brand.
7. Collaboration and Reporting:
8. • Collaborate with internal teams, including marketing, customer success, and product development, to ensure seamless customer experiences.
   • Provide detailed activity reports, market feedback, and sales forecasts to the SVP Sales and Marketing.

Competencies and Skills

• Sales Expertise: Proven ability to drive sales and achieve targets, preferably in medical or SaaS sales.
• CRM Mastery: Proficiency in HubSpot or similar CRM tools for pipeline management and reporting.
• Interpersonal Skills: Strong presentation, negotiation, and relationship-building skills.
• Customer Focus: Commitment to understanding and meeting customer needs through in-person engagement and support.
• Adaptability: Flexibility to work needed hours to attend events and adjust strategies based on market trends and organizational goals.
• Self-Starter: cold calling , phone experience is a must

Why This Role Is a Great Fit for You

• You’re a natural relationship builder who thrives in sales interactions.
• Your great at cold calling and quickly building rapport on the phone.
• You’re energized by results and enjoy the challenge of turning prospects into loyal clients.
• You’re motivated by autonomy and trust, but also value being part of a collaborative and mission-driven team.
• You have a knack for understanding customer needs and tailoring solutions that truly fit.
• You’re tech-savvy and comfortable using tools like HubSpot CRM to manage your pipeline and sales activity.
• You’re adaptable - ready to attend events, shift strategies, and travel within your territory to meet goals.
• You’re excited to represent an innovative, people-centered healthcare startup that’s growing fast.
• You want to grow your career in sales while making a real impact in healthcare.

What We Offer

• Competitive salary and performance-based incentives.
• Comprehensive benefits package, including health, dental, and HSA.
• Ongoing professional development and training opportunities.
• A supportive and collaborative work environment with opportunities for career advancement.