Organizational Change Manager — ERP & AI Adoption

The Home Depot Canada; Fort Saskatchewan; On-site; CAD 83,000 - 110,000; Full time

Job summary

The Home Depot Canada in Edmonton, AB is seeking an experienced Organizational Change Manager (Intermediate/Senior) for a 12-month onsite assignment. You will lead change management, stakeholder engagement, communications, training, and business readiness to support technology implementations and AI-enabled tooling.

The role emphasizes developing strategies, conducting readiness assessments, creating user guides, and coordinating training.

Qualifications

• 7+ years in organizational change management and tech-enabled business transformation.
• Experience developing change management strategies, comms plans, and training plans.
• Experience stakeholder analysis, impact assessments, and readiness assessments.
• Experience creating user guides and training content.
• Experience with ERP platforms and large-scale software implementations.
• Strong facilitation and stakeholder management skills.

Responsibilities

• Develop and implement organizational change management strategies and plans.
• Conduct stakeholder analysis, impact assessments, and readiness assessments.
• Develop communication plans, presentations, newsletters, FAQs, user guides, and training materials.
• Coordinate training activities, workshops, stakeholder meetings, and knowledge transfer sessions.
• Identify and manage resistance to change, risks, issues, and mitigation plans.
• Support business readiness, system implementation, rollout, and post-implementation adoption.
• Track change progress, KPIs, adoption metrics, and readiness indicators.
• Collaborate with project managers, business teams, technical teams, and vendors.
• Develop and maintain change management tools, templates, and documentation.
• Support the adoption of approved AI-enabled tools to improve communication, training, reporting, and change activities.

Skills

Change management

Stakeholder analysis

Communication plans

Training plans

ERP systems

Large-scale software

Problem-solving

Education

Bachelor's or Diploma in Business/IT/Communications/Organizational Development

Tools

Oracle

SAP

Job description

The Home Depot Canada in Edmonton, AB is seeking an experienced Organizational Change Manager (Intermediate/Senior) for a 12-month onsite assignment. You will lead change management, stakeholder engagement, communications, training, and business readiness to support technology implementations and AI-enabled tooling.

The role emphasizes developing strategies, conducting readiness assessments, creating user guides, and coordinating training.