Order Picking Supervisor

Fresh Prep Foods Inc; Montreal; On-site; CAD 90,000 - 130,000; Full time

Benefits offered by this job

Competitive salary

10% bonus

Health benefits

Food perks

Work-life balance

Job summary

Fresh Prep Foods Inc. is seeking an experienced people-focused leader to drive operational excellence in a fast-paced environment. You will balance hands-on execution with strategic oversight while building high-performing teams.

You will lead with empathy, foster collaboration, communicate clearly, and coach others to grow. Join a culture that values impact, innovation, and sustainable food systems.

Qualifications

• Three+ years of experience leading teams in rapid, operational environments.
• Proven ability to coach and develop direct reports for growth.
• Experience collaborating with Purchasing, Production, QA and HR teams.

Responsibilities

• Identify and lead continuous improvement initiatives with clear visibility across teams.
• Develop step-up plans to advance skills of Team Leads and associates.
• Lead and develop Order Picking Team Leads, associates, and staff.
• Build depth by training backups to run daily operations independently.
• Institute structured shift-start meetings to align priorities and metrics.
• Collaborate with partners to boost team engagement and eNPS.
• Maintain focus on OTIF and key people-related objectives.
• Perform other related duties as required.

Skills

Leadership

People development

Cross-functional collaboration

Frontline leadership development

Continuous improvement

Job description

Join Fresh Prep — a dynamic leader revolutionizing how Canadians experience food through sustainable meal kit delivery. As one of Canada's fastest-growing companies and a certified B Corporation, we're committed to making it easier for people to eat well and live better.

We're proud to be recognized as a workplace where innovation meets impact. Our accolades — including BC's Top Employers, placement on The Globe and Mail's Canada's Top Growing Companies list, and recognition as one of Deloitte's Best Managed Companies — reflect our commitment to excellence in both customer experience and employee satisfaction. Our collaborative culture brings together passionate food lovers, sustainability champions, and tech innovators who are reshaping the future of food.

Who You Are

You are an experienced, people-focused leader who thrives in a fast-paced, operational environment. You balance hands-on execution with strategic oversight and take pride in building high-performing teams.

Strong People Leader: Leads with empathy, builds trust, and demonstrates a genuine commitment to both people and results.

Collaborative Team Player: Fosters collaboration, inspires shared success, and drives a results-oriented culture.

Effective Communicator: Communicates clearly, sets consistent expectations, and holds themselves and others accountable.

Mentor: Empowers others to grow through coaching, development, and guidance, fostering confidence and independence.

What You’ll Be Doing

Continuous Improvement: Identify and lead FY25 continuous improvement initiatives, ensuring progress and visibility through the FP Improvements Database.

Skill Development: Develop and implement step-up cards to support skill progression for Team Leads and support staff within the Order Picking team.

People Leadership: Lead, support, and develop Order Picking Team Leads, support staff, and Associates to strengthen performance and engagement.

Succession Planning: Build team depth by training and developing capable backups who can independently plan and execute daily operations.

Shift Communication: Introduce structured, focused shift-start meetings to align the team on daily priorities, performance metrics, and operational expectations.

Employee Engagement: Collaborate with cross-functional partners to identify and implement initiatives that improve team eNPS.

Department Performance: Maintain a strong focus on key departmental outcomes, including people-related objectives and On Time In Full (OTIF) performance.

Additional Responsibilities: Perform other related duties as required.

What We Are Looking For

Leadership Experience: At least three years of experience leading teams, with a focus on productivity, operational efficiency, and continuous process improvement.

People Development: At least three years of experience coaching and developing direct reports, supporting career growth, and managing performance.

Cross-Functional Collaboration: At least three years of experience working collaboratively with teams across Purchasing, Production, Quality Assurance, and Human Resources.

Frontline Leadership Development: Demonstrated experience coaching, mentoring, and developing frontline leaders to strengthen leadership capabilities and team performance.

Continuous Improvement Expertise: Experience with Lean Manufacturing and/or Six Sigma methodologies is considered a strong asset.

What You Can Expect

• Competitive salary that recognizes your skills and experience.


• 10% performance-based bonus.


• Comprehensive health benefits, including medical, dental, vision, and life insurance, after 90 days of employment.


• Exclusive food perks to enjoy our amazing products.

Work schedule: Friday to Tuesday, 7:30 AM to 3:30 PM.

An energetic, inclusive workplace where your voice matters and your contributions make a real impact.

A culture that embraces innovation, encourages professional growth, and supports work-life balance.

The opportunity to be part of a certified B Corporation making a meaningful difference in sustainable food systems.

Fresh Prep is an Equal Opportunity Employer (EOE) and prohibits discrimination of any kind. We value diversity at our company and at all job levels our goal is to be diverse, inclusive and representative of the communities we operate in. We endeavour to recruit, develop and retain the best talent from a diverse candidate pool and truly believe that diversity, equity and inclusion among our team members is vital to our success as a company. We trust that in applying for a role with us you value this as well!

At Fresh Prep, we work with a variety of ingredients, including common allergens like peanuts, tree nuts, and dairy. Whether you're in one of our corporate functions or within the production facility, you may be exposed to these ingredients. If you have concerns — especially around allergens or meat — please let us know during the hiring process.