Order Management Coordinator - Brampton, ON

Victaulic

Toronto

On-site

CAD 70,000 - 75,000

Full time

30 hours ago

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Benefits offered by this job

Comprehensive health, dental, and vis

Health Spending Account (HSA)

Pension Plan with company contribution

RRSP and TFSA savings programs

Employee Assistance Program (EAP)

Wellness resources and flexible beneﬁt

Job summary

Victaulic in Brampton, ON is seeking an Order Management Coordinator to own customer pricing agreements and maintain accurate records. You’ll work closely with Sales and Customer Care to resolve disputes and keep pricing data current across systems.

Ideal candidates are Excel experts who excel in a fast-paced setting, turning pricing data into clear reports that support sales and customer success daily.

Qualifications

Advanced Microsoft Excel proficiency (essential).
2-5 years of experience in administration or order entry.
Post-secondary education in Business or equivalent.
Proven track record working with large datasets.
Strong analytical and technical capabilities.
Excellent customer service and relationship-building abilities.
Strong multitasking skills in a fast-paced environment.
Outstanding organizational skills with keen attention to detail.
Effective communication and problem-solving skills.

Responsibilities

Work closely with Sales and Customer Care teams on pricing agreements.
Process, analyze, and track all pricing approvals.
Maintain and update our pricing agreement database.
Enter pricing agreements into our ERP system (BPCS) and keep it up to date for every customer.
Follow up on agreements and ensure timely renewals.
Ensure all pricing agreements are properly processed, reviewed, and documented.
Create sales analysis reports and data visualizations for the Sales Department.
Generate daily and monthly reports using QlikView, and prepare bi-monthly purchase agreement expiry reports.
Conduct ad hoc analysis as needed.
Resolve pricing disputes with internal and external customers.
Support the Customer Care team with pricing-related inquiries.
Maintain strong customer relationships through excellent service.
Handle administrative tasks and order entry as required.

Skills

Advanced Excel

Data analysis

Customer service

Multitasking

Attention to detail

Education

Post-secondary education in Business

Tools

BPCS ERP

QlikView

Salesforce

Job description

About Victaulic

Victaulic, headquartered in Easton, Pennsylvania, is the global leader in mechanical pipe joining solutions, delivering advanced technologies and engineering services to address complex piping challenges faced by engineers, site owners and contractors. Since 1919, our innovative solutions have improved construction productivity and reduced risks, ensuring projects are completed safely, on time, and within budget. With over 6,000 employees spanning 50+ locations worldwide, our teams are dedicated to delivering advanced technologies and engineering expertise that address real-world challenges across a wide range of industries.

Job Description

VICTAULIC

Order Management Coordinator

Brampton, ON

Full-Time

About Victaulic

Our sustainable solutions, made from high quality, graded scrap steel, promote circular construction by making piping systems infinitely reconfigured and minimizing environmental impact. Today, our high-quality products are used in more than 140 countries, supporting some of the world’s most critical and prestigious structures.

An Industry Leader With a Heart as Big as Its Ambition and Innovation

At Victaulic, we’re committed to constructing a better world for and with our people.

Let’s Build a Better World Together.

Our commitment to our people is built on four pillars:

We build from within.
We stand behind our people.
We foster an environment for constant learning.
We engineer change for a more stable and sustainable world.

YOUR IMPACT STARTS HERE

We’re looking for an Order Management Coordinator to join our team in Brampton, ON and take ownership of our customer pricing agreements. Working closely with the Sales and Customer Care teams, you’ll be the go-to person for maintaining accurate records, resolving pricing disputes, and ensuring our pricing data stays current across all systems.

This role is ideal for an Excel expert who loves working with data and thrives in a fast-paced environment. You’ll turn complex pricing information into clear reports and insights that help our Sales team and customers every day.

What You’ll Build & Own

Work closely with Sales and Customer Care teams on pricing agreements.
Process, analyze, and track all pricing approvals.
Maintain and update our pricing agreement database.
Enter pricing agreements into our ERP system (BPCS) and keep it up to date for every customer.
Follow up on agreements and ensure timely renewals.
Ensure all pricing agreements are properly processed, reviewed, and documented.
Create sales analysis reports and data visualizations for the Sales Department.
Generate daily and monthly reports using QlikView, and prepare bi-monthly purchase agreement expiry reports.
Conduct ad hoc analysis as needed.
Resolve pricing disputes with internal and external customers.
Support the Customer Care team with pricing-related inquiries.
Maintain strong customer relationships through excellent service.
Handle administrative tasks and order entry as required.

What You Bring

Advanced Microsoft Excel proficiency (essential).
2-5 years of experience in administration or order entry.
Post-secondary education in Business or equivalent experience.
Proven track record working with large datasets.
Strong analytical and technical capabilities.
Excellent customer service and relationship-building abilities.
Strong multitasking skills in a fast-paced environment.
Outstanding organizational skills with keen attention to detail.
Effective communication and problem-solving skills.

What Sets You Apart

Experience with ERP systems, BPCS experience preferred.
QlikView knowledge.
Salesforce familiarity.
Experience in a manufacturing environment.

What We Offer

Build A Better Career

Competitive compensation
Career development opportunities and internal promotion pathways
Educational reimbursement and ongoing learning opportunities, including Victaulic University

Build A Better Future

Comprehensive health, dental, and vision coverage
Health Spending Account (HSA)
Pension Plan with a company contribution
RRSP and TFSA savings programs

Build A Better You

Employee Assistance Program (EAP) and Wellness Hub
Wellness Works Program
Access to wellness resources including Phzio, PocketPills, and employee discount programs through Venngo
Flexible benefits designed to support you and your family’s well-being
Inclusive, team-oriented culture where people look out for one another

Build A Better World

Join a company whose products contribute to a safer, more sustainable built environment every day.

Compensation

The base salary for this position is $70,000 - $75,000 annually, based on experience.

EQUAL EMPLOYMENT OPPORTUNITY

Victaulic is proud to be an Equal Opportunity Employer, welcoming applicants without discrimination based on age, race, colour, national origin, citizenship, religion, creed, gender, sexual orientation, marital status, disability, veteran status, or any other protected status.

Victaulic is committed to providing equitable opportunities to all applicants and welcomes applications from all qualified persons. Accommodations are available on request for candidates taking part in all aspects of the selection process. If you require an accommodation, please notify us at hr.canada@victaulic.com and we will work with you to meet your needs.

AI-assisted tools may be used to support the review of applications as part of the hiring process.

Let’s Build a Better World Together.

victaulic.com/careers

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