Order Fulfillment Planner

Peri Group; Bolton; On-site; CAD 63,000 - 73,000; Full time

Benefits offered by this job

Life Insurance

Short-Term & Long-Term Disability

Company Matching RRSP

Tuition Reimbursement

Company Bonus

Job summary

PERI is seeking an Order Fulfillment Planner to ensure timely delivery schedules in line with its customer service standards. You will review orders against stock, prioritize refurbishment of returned rental materials, and coordinate inter-branch transfers to support on-time fulfillment.

You will develop fulfillment plans by comparing demand to stock, provide refurbishment forecasts to service teams, and monitor progress through PSD and Clearview systems.

Qualifications

• Post-secondary degree or diploma in Logistics, Supply Chain, or related field, or equivalent experience.
• Advanced proficiency in Microsoft Office, especially Excel, and experience with ERP systems.
• Experience in rental and/or construction business is an asset.
• Excellent organizational and problem-solving skills.
• Ability to adapt work priorities to changing needs; develop and execute strategies.

Responsibilities

• Plan and execute the order fulfillment process to meet customer service level requirements and order fulfillment KPIs.
• Develop fulfillment plans by reviewing customer demand against available stock levels.
• Provide refurbishment forecasts to service teams to support timely fulfillment of customer orders.
• Create and validate inter-warehouse transfers in PSD to ensure appropriate inventory coverage.
• Perform daily PSD and Clearview system reporting to review and monitor order progress.
• Identify and address supply–demand misalignments in PSD and collaborate with the Fulfillment Supervisor on corrective actions.
• Optimize regional inventory by minimizing internal transfer costs while ensuring demand coverage.
• Respond promptly to requests from key internal stakeholders.
• Update on-time shipment commitments within PSD to ensure accurate tracking.
• Provide timely fulfillment status updates to the Customer Service department throughout the order lifecycle.
• Support and provide backup for other inventory management functions as required.
• Other related duties as assigned.

Skills

Organizational skills

Problem-solving

Adaptability

Education

Post-secondary degree or diploma in Logistics, Supply Chain, or related field

Tools

Microsoft Excel

ERP systems

Job description

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The Order Fulfillment Planner is responsible for ensuring the timely and efficient planning of customer order delivery schedules in alignment with PERI’s customer service standards. Key responsibilities include reviewing customer orders against available stock, prioritizing the refurbishment of returned rental materials, and coordinating inter-branch transfers to support on-time fulfillment.

What you'll do on a typical day:

• Plan and execute the order fulfillment process to meet customer service level requirements and order fulfillment KPIs.
• Develop fulfillment plans by reviewing customer demand against available stock levels.
• Provide refurbishment forecasts to service teams to support timely fulfillment of customer orders.
• Create and validate inter-warehouse transfers in PSD to ensure appropriate inventory coverage.
• Perform daily PSD and Clearview system reporting to review and monitor order progress.
• Identify and address supply–demand misalignments in PSD and collaborate with the Fulfillment Supervisor on corrective actions.
• Optimize regional inventory by minimizing internal transfer costs while ensuring demand coverage.
• Respond promptly to requests from key internal stakeholders.
• Update on-time shipment commitments within PSD to ensure accurate tracking.
• Provide timely fulfillment status updates to the Customer Service department throughout the order lifecycle.
• Support and provide backup for other inventory management functions as required.
• Other related duties as assigned.

What you'll need to be successful:

• Post-secondary degree or diploma in Logistics, Supply Chain, or related field; or equivalent experience.
• Advanced proficiency in Microsoft Office, especially Microsoft Excel and experience with various ERP systems.
• Previous experience in a rental and/or construction business would be an asset.
• Excellent organizational and problem-solving skills.
• Ability to adapt work priorities to changing needs; develop and execute strategies.

What your benefits will be:

• $63,000 - $73,000 per year
• Life Insurance
• Short-Term & Long-Term Disability
• Company Matching RRSP
• Tuition Reimbursement
• Company Bonus

We thank all applicants for their interest in the position; however, only those selected for an interview will be contacted. Accommodation for candidates with disabilities is available throughout the recruitment process upon request.