Order Desk Specialist - Night Shift & Customer Care

The Butcher Shoppe; Toronto; In loco; CAD 42.000 - 48.000; Tempo pieno

Vantaggi offerti da questo lavoro

Barista role

Employee discount

Consistent hours

Growth opportunities

Descrizione del lavoro

The Butcher Shoppe in Toronto is seeking an Order Desk professional to support customer service and order processing. Reporting to the Head of Administration, you will handle inquiries, process orders, and provide product recommendations with accuracy and courtesy.

Ideal candidates bring hospitality or food-service background, strong Excel/Outlook skills, and a calm approach to busy periods. Full-time position with 40 hours per week, including evenings and weekends, and opportunities to grow

Competenze

• Customer Service or Order Desk experience preferred.
• Proficiency in Microsoft Office (Excel, Outlook, Word).
• Excellent communication skills and a professional demeanor.
• Ability to work under pressure, in a fast-paced environment.

Mansioni

• Deliver exceptional customer service by responding to inquiries via phone and email.
• Process customer orders accurately and document properly in the system.
• Assess customer needs and provide personalized product recommendations.
• Manage the flow of incoming orders and ensure timely fulfillment.
• Respond to questions and resolve issues with clear information.
• Learn in-depth product knowledge to assist customers effectively.
• Utilize the FDS order management system to maintain accurate records.

Conoscenze

Communication

Customer service

Detail-oriented

Pressure management

Strumenti

Microsoft Office

FDS order system

Descrizione del lavoro

The Butcher Shoppe in Toronto is seeking an Order Desk professional to support customer service and order processing. Reporting to the Head of Administration, you will handle inquiries, process orders, and provide product recommendations with accuracy and courtesy.

Ideal candidates bring hospitality or food-service background, strong Excel/Outlook skills, and a calm approach to busy periods. Full-time position with 40 hours per week, including evenings and weekends, and opportunities to grow