Front Desk & Operations Coordinator

The-Butcher-Shoppe; Toronto; On-site; CAD 36,000 - 48,000; Full time

Benefits offered by this job

Barista on staff

Employee discount on premium meats

Job summary

The Butcher Shoppe is seeking a Reception & Administrative Coordinator to manage the front desk, answer calls, process orders, and coordinate daily office tasks at our Etobicoke facility.

You will work with Sales, Logistics, Finance and the order desk; ideal candidates are organized, accurate and comfortable in a fast-paced perishable goods environment with ERP exposure and strong MS Office skills.

Qualifications

• 1+ year in reception, administration, customer service or order desk support.
• Professional communicator on phone, email and in person with customers, suppliers and drivers.
• Organized and accurate; able to manage multiple tasks in a busy environment.
• Experience with ERP/CRM or order management system is an asset; SAP exposure is a plus.

Responsibilities

• Run the front desk: greet, answer calls, screen emails, receive mail and keep reception organized.
• Support the order desk: enter/process orders, confirm changes, handle cancellations, answer status questions.
• Cover the desk during breaks and peak periods to ensure orders are taken on time.
• Keep paperwork moving: maintain records, update customer/order information, assist with quotes, POs and invoices.
• Run office administration: data entry, filing, scheduling, reports and correspondence for management.
• Coordinate the office: manage couriers/vendors, support events and maintain confidentiality.

Skills

Microsoft Office

Data entry

Communication

Education

High school diploma

Post-secondary education in business or office administration

Tools

SAP

Job description

The Butcher Shoppe is seeking a Reception & Administrative Coordinator to manage the front desk, answer calls, process orders, and coordinate daily office tasks at our Etobicoke facility.

You will work with Sales, Logistics, Finance and the order desk; ideal candidates are organized, accurate and comfortable in a fast-paced perishable goods environment with ERP exposure and strong MS Office skills.