Optiks International, Store Manager

FYidoctors; Edmonton; On-site; CAD 40,000 - 80,000; Full time

Job summary

Join a forward-thinking company as a Store Manager in Edmonton, where your passion for customer service and leadership will shine. This role offers an exciting opportunity to foster teamwork, deliver exceptional service, and contribute to a vibrant retail environment. You'll be instrumental in training and developing staff while ensuring that every customer finds their perfect eyewear. With a focus on collaboration and growth, this position is perfect for those looking to make a significant impact in the optical retail space. Embrace the chance to grow both personally and professionally in a supportive and inclusive workplace.

Benefits

Comprehensive benefits package

Ongoing training and development opportunities

Collaborative workplace culture

Qualifications

• 2+ years in retail customer service with leadership experience.
• Strong communication and organizational skills are essential.

Responsibilities

• Lead and develop staff to ensure exceptional customer service.
• Manage daily store operations and achieve revenue goals.

Skills

Customer Service

Leadership

Coaching

Time Management

Communication Skills

Problem Solving

Education

High School Diploma

Retail Management Training

Tools

Microsoft Office

Job description

SOL Alberta Sports Vision
10665 Jasper Ave,
Edmonton, AB T5J3S9, CAN

If you have a passion for style and helping customers find their perfect fit, as well as experience in retail customer service, and you have previous optical experience, we would love to hear from you. Come and join us at our Women in Vision, Edmonton location as our newest Store Manager and help each of our customers find their perfect frame.

When you join our Women in Vision Edmonton location, you'll see that this is more than just a job. We value our people and offer a comprehensive benefits package and the chance for you to grow personally and professionally.

Why You Should Join Us:

With over 40 partner locations across Canada, Solis Optics is a whole new way to look at glasses. Our locations are your neighborhood retail optical shops, and while the name on the door might change, we are committed across all locations to giving our customers a carefully curated, enjoyable and affordable experience.

Our locations carry Canada's largest selections of designer eyewear. At Women in Vision, we believe everyone should have access to the eyewear brands they love at a price they can afford. Our goal as your one-stop shop is to offer quality products at great value and provide an enjoyable retail experience.

Join our team at Women in Vision and help us in creating a remarkable customer experience and finding a frame for every face.

How You'll Benefit:

• Rapid and continued growth, ensuring a constantly challenging and rewarding environment
• A workplace culture that fosters a sense of collaboration
• Ongoing training and development opportunities

This position is a full-time position working up to 40 hours per week, Mondays to Saturdays.

The Role:

The Store Manager plays a critical role within Women in Vision and is crucial to our success by delivering world-class service to our customers. You'll often be the first point of contact with the public, so you must bring with you your passion for people and your drive to deliver an exceptional customer experience.

What Will You Be Doing?

• Fostering collaboration and teamwork among practice staff
• Building trust and commitment with your workgroup
• Training, development, and coaching of staff to Solis Optics processes, programs, and products
• Delivering legendary customer service
• Setting and obtaining store revenue goals
• Hiring, onboarding, and training of new staff
• Scheduling of staff/doctors
• AR/AP
• Benefits submissions and tracking
• Banking deposits and reconciliations
• Inventory management
• All leadership aspects of daily store operations

What Do You Bring?

• Minimum two years experience in a customer service focused retail environment
• Minimum one-year experience in a coaching or leadership role
• Experience in an optical environment is an asset
• Excellent organization and time management skills
• Excellent oral and written communication skills
• Ability to adapt and respond quickly to changing priorities via critical thought and problem solving
• A reputation for delivering results through successful people management
• General PC knowledge, including Microsoft Office (Word, Excel, PowerPoint, Outlook)

We appreciate your interest in Optiks International and hope it didn't take too much time to apply. An actual human will review your qualifications and let you know if there's interest in moving forward. If there is, we'll follow up with more information. If there may not be a fit at this time, you'll receive a message that we hope isn't too impersonal. Please don't feel discouraged. We will have other opportunities!

At FYi Health Group, our core values are Diversity, Equity, Inclusion, and Opportunity. We embrace differences and are committed to fostering a culture of belonging. We are proud to be an equal opportunity employer and are happy to provide accommodations or adjustments, should they be required, at any point in the application process. Whether it's extra preparation time, micro breaks during interviews, accessible communication supports, or technology aids, your comfort and success are important to us. If you require any accommodations or adjustments, please let your recruiter know. All accommodation information will be kept confidential and used solely to ensure an accessible candidate experience.